Justin Ronces- Morales
Uptown Cheapskate
Denton,TX
2
Languages
3
years of professional experience
Key Holder Supervisor with a proven track record in implementing promotional strategies and enhancing customer experiences. Expertise in cash handling accuracy and team leadership, driving significant store revenue growth.
Work History
Key Holder Supervisor
2 Years 10 Months- Implemented sales strategies to enhance customer engagement and drive store revenue.
- Managed inventory processes, including receiving shipments and organizing stock displays.
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable a friendly and a knowledgeable attitude.
- Received and counted money.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
- Addressed customer concerns promptly and professionally, leading to improved customer experiences and stronger relationships.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained a clean, organized store environment that was conducive to an enjoyable shopping experience for customers.
- Opened inventory boxes and restocked shelves.
- Provided exceptional customer service, resulting in a high level of customer satisfaction and repeat business.
- Accepted and processed customer returns.
- Implemented loss prevention measures to minimize theft risks while maintaining a welcoming atmosphere for shoppers.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy an organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Education
Associate of Arts - Media Arts
Skills
Customer service
Promotional strategies
Training and mentoring
Sales forecasting
Cash handling accuracy
Cash drawer reconciliation
Stock management
Languages
Spanish
English
Interests
Photography
Graphic Design
Timeline
Key Holder Supervisor
Uptown Cheapskate
06.2023 - 04.2026Read More
University of North Texas
Associate of Arts from Media Arts
Read More