Justino Rubio
Winter Garden,FL
Summary
Results-oriented Marketing Specialist proficient in developing creative marketing collateral for diverse projects. Establishes clear standards and enforces protocols for consistent, high-quality results.
Overview
8
8
years of professional experience
Work History
Resident Experience Specialist
Flamingo Crossings Village
06.2022 - Current
- Developed and maintained positive relationships with community via email, telephonic and face-to-face outreach.
- Worked with internal matrix partners to triage issues and submit work requests.
- Managed time efficiently in order to complete all tasks within deadlines.
- Kept accurate records of charges on students' accounts and tracked room charges and damage charges.
Quick Service
Walt Disney World Resort
06.2021 - 06.2022
- Contributed to a culture of teamwork within the Epcot Festivals operation to ensure all areas of operation were efficiently running as designed while becoming knowledgeable in each of the 27 food and wine festivals kiosks
- Embodied inclusion by working with colleagues of different backgrounds
- Utilized multiple needs of communication with peers and leaders to contribute to success in the location.
Pharmacy Technician Assistant
Walgreens Pharmacy
01.2021 - 06.2021
- Provided friendly customer service at prescription drop-off and pick-up counters
- Updated patient profiles while respecting the confidentiality of their records and only disclosed pertinent information with the proper authorization
- Communicated directly with doctors offices and insurance agencies via telephone, email, or fax to take care of patient needs.
Sales Associate
Bath & Body Works
04.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Manager
Chick-fil-A
05.2016 - 04.2020
- Supported the operation by efficiently utilizing my time to proactively anticipate needs of the store and guests
- Coordinate team members by assigning work locations, duties, and responsibilities in accordance to work needs
- Maintained professional, organized, and safe environment for employees and patrons.
Education
Associate of Arts - Marketing and Communications
Palm Beach State College
Boca Raton, FL06.2024
Skills
- Residential specialist
Timeline
Resident Experience Specialist
Flamingo Crossings Village
06.2022 - Current
Quick Service
Walt Disney World Resort
06.2021 - 06.2022
Pharmacy Technician Assistant
Walgreens Pharmacy
01.2021 - 06.2021
Sales Associate
Bath & Body Works
04.2020 - 01.2021
Manager
Chick-fil-A
05.2016 - 04.2020
Associate of Arts - Marketing and Communications
Palm Beach State College
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