Justin Sammons
Sunbury,OH
Summary
Experienced General Manager with a strong background in operations management, team leadership, and performance improvement. Known for building accountability, streamlining daily workflow, and driving consistent business results.
Overview
3
3
years of professional experience
Work History
General Manager
South Paw
02.2025 - Current
- Directing daily operations, ensuring smooth service flow and consistent team accountability.
- Managing staff scheduling, coverage, and performance to maintain efficient business operations.
- Overseeing inventory controls, ordering, and supply organization to prevent shortages.
- Resolving customer concerns promptly, supporting satisfaction and repeat business.
- Monitoring sales activity and operational trends to support informed management decisions.
- Enforcing safety, cleanliness, and compliance standards across work areas.
- Developed and implementing strategies to increase sales and profitability.
- Driving year-over-year business growth while leading operations, strategic vision, and long-range planning.
Manager
Burger King
07.2023 - 03.2024
- Trained team members on cash handling, order accuracy, and service standards.
- Monitored food safety procedures to ensure compliance with sanitation requirements.
- Resolved guest concerns promptly to protect brand reputation and repeat business.
- Managed inventory checks and product replenishment to reduce stock shortages.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Crew Member
Donatos
07.2023 - 12.2023
- Prepared pizzas, sandwiches, and sides following recipe standards and food safety procedures.
- Assembled carryout and delivery orders accurately for fast, consistent service.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Big Walnut
713 North Miller Drive, Sunbury, OH 43074Skills
- Leadership and team building
- Operations management
- Effective leader
- Efficient multi-tasker
- Time management
- Training and coaching
- Relationship building
- Goal setting
- Performance improvement
Accomplishments
- Supervised team of 24 staff members.
- Created complex spreadsheets to track inventory real time.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- First Place in SOS (Speed of Service)
- Reduced Food Cost by 13%
- Increased Sales by 11%
Timeline
General Manager
South Paw
02.2025 - Current
Manager
Burger King
07.2023 - 03.2024
Crew Member
Donatos
07.2023 - 12.2023
High School Diploma -
Big Walnut