Effective Staffing Specialist with over 4 years of experience in talent acquisition. Adept at client needs assessment and recruiting program development. Accustomed to executing all qualifying, hiring and onboarding processes. Recognized for strong communication style across employees, clients and management teams.
Overview
9
9
years of professional experience
Work History
Patient Representative
Midwest Orthopedics at Rush
Oakbrook, IL
09.2023 - 03.2024
Scheduled follow-up appointments for patients based on physician recommendations.
Monitored inventory levels of office supplies and ordered new items as needed.
Prepared daily summaries of patient visits for physicians' review.
Assisted patients in scheduling appointments, verifying insurance coverage, and completing paperwork.
Maintained records of patient interactions, documenting all inquiries and resolutions.
Greeted visitors and answered phones in a professional manner.
Coordinated with clinical staff to ensure timely care for patients.
Verified insurance eligibility for services rendered to ensure accurate billing procedures.
Verified demographics and insurance information to register patients in computer system.
Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
Processed patient co-pays, deductibles, and other payments, ensuring accurate financial records.
Collaborated with clinical and administrative staff to meet patient needs.
Staffing Coordinator
Total Nurses Network
Chicago, IL
07.2019 - 08.2023
Assisted in recruiting and hiring process by sourcing, screening, and interviewing applicants.
Maintained relationships with current and potential Clients.
Managed employee data to ensure accuracy of information.
Collaborated with hiring managers to identify staffing needs, develop job descriptions, and define qualifications required for roles.
Ensured compliance with federal and state laws related to employment practices.
Coordinated and planned work shift schedules according to availability.
Assisted payroll teams by reporting employee hours and calculating correct compensation.
Reviewed resumes submitted by applicants against job requirements.
Kept track of timekeeping responsibilities and employee time off requests when completing schedules.
Maintained availability of professional talent needed to meet business objectives.
Worked with human resources teams to align staffing decisions with regulatory standards.
Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
Delivery Driver
Pizza Hut
Countryside, IL
11.2017 - 05.2019
Received daily delivery instructions and route assignments from dispatch.
Ensured accurate completion of all paperwork associated with deliveries.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Maintained accurate records of goods delivered and collected payments as required.
Adhered to all applicable traffic laws while driving delivery vehicle.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Cashier
Mariano's Fresh Market
Western Springs, IL
09.2015 - 02.2017
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Assisted customers over the phone regarding store operations, product information and order placement.
Followed company security procedures for handling large sums of money.
Operated cash register or POS system to receive payment by cash, check and credit card.
Answered customer questions and provided store information.
Trained new team members in cash register operation, stock procedures and customer services.
Education
High School Diploma -
Lyons Township HS
Western Springs, IL
06.2017
Skills
Staff Coordination
Staff Scheduling
Schedule Management
Personnel Management
Organizational Development
Database Maintenance
Team Building
Timeline
Patient Representative
Midwest Orthopedics at Rush
09.2023 - 03.2024
Staffing Coordinator
Total Nurses Network
07.2019 - 08.2023
Delivery Driver
Pizza Hut
11.2017 - 05.2019
Cashier
Mariano's Fresh Market
09.2015 - 02.2017
High School Diploma -
Lyons Township HS
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