Justin Schneider
Los Angeles,CA
Summary
Adept Digital Media Specialist from Western Asset Management, excelling in video editing and team collaboration. Spearheaded innovative multimedia campaigns, boosting brand visibility and ROI. Known for creative thinking and effective communication, I led cross-functional teams to surpass project goals, leveraging skills in multimedia production and teamwork to achieve outstanding results.
Overview
20
20
years of professional experience
Work History
Digital Media Specialist
Western Asset Management
Pasadena, CA
08.2017 - Current
- Responsible for conceptualizing, shooting, and crafting stories.
- Worked with external advertising agencies by coordinating and completing multiple projects.
- Maintained knowledge of and partnerships with PPC ad platforms and vendors.
- Monitored budget and adjusted advertising activities to improve ROI.
- Supported paid media initiatives through asset trafficking and management, tracking URL creation and tracking pixels and tagging.
- Ensured consistent brand voice across all digital communication channels by establishing editorial guidelines and quality standards for content production team members.
- Monitored competitor activities within the industry landscape, adapting strategies accordingly based on changing market dynamics or new opportunities identified from research efforts.
- Created visually engaging multimedia content such as videos, infographics, and interactive presentations for use across digital platforms.
- Streamlined content management processes, optimizing scheduling and distribution across multiple channels.
- Assisted in planning and executing online events like webinars or live streaming sessions, drawing larger audiences than anticipated.
- Enhanced brand visibility with the creation of high-quality visual and written content for various platforms.
- Collaborated with cross-functional teams to ensure cohesive messaging and branding throughout all digital materials.
- Provided training resources for internal staff members on best practices related to digital media usage which contributed significantly towards a more unified approach companywide.
- Partnered with outside vendors or freelancers to source high-quality creative assets needed for successful digital campaigns.
- Created content strategies for digital media.
- Collaborated with designers, copywriters and developers, creating effective search marketing campaigns.
Telecommunications Engineer
Western Asset Management
Pasadena, CA
08.2011 - 08.2017
- Installed and maintained video conferencing systems globally.
- Ensured compliance with regulatory requirements through diligent monitoring and reporting of telecommunications activities.
- Researched and recommended network and data communications hardware and software.
- Coordinated installation of new users and relocations of existing users.
- Performed telecommunication and networking business evaluations.
- Installed, maintained and supported voice/data applications.
- Participated actively in industry conferences or workshops staying abreast latest trends and technologies, applying insights gained to improve operations and services.
- Designed cost-effective solutions by researching options and selecting the most appropriate components for each project''s specific requirements.
- Established positive relationships with vendors and suppliers, negotiating favorable contracts that supported business objectives.
- Managed complex projects involving multiple stakeholders, ensuring successful deployment of telecommunications infrastructure.
- Worked closely with network administrators and server engineers to deliver quality service.
- Delivered comprehensive training sessions for staff members on proper use of telecommunications equipment, boosting overall proficiency levels throughout the organization.
- Interpreted electrical schematics and design documents for system installation and build-out.
- Championed sustainability by implementing energy-efficient practices throughout telecommunications infrastructure, reducing environmental impact.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Maintained documentation for telecommunication systems, equipment inventory and floor plans.
Senior Desktop Support Engineer
Western Asset Management
Pasadena, CA
08.2004 - 08.2007
- Developed internal knowledge base articles to facilitate efficient issue resolution for both IT staff and endusers.
- Assisted in planning and executing large-scale infrastructure upgrades, minimizing disruption to daily operations.
- Supervised junior desktop support engineers, fostering professional growth through mentorship opportunities.
- Conducted thorough testing of new software releases before deployment, identifying potential issues before they impacted users'' workflow.
- Collaborated with IT team members to develop effective solutions for complex problems, increasing overall productivity.
- Coordinated with vendors to obtain necessary equipment, contributing to seamless project implementations.
- Increased customer satisfaction by providing timely and effective remote support services.
- Championed best practices in desktop management to maximize uptime while minimizing security risks.
- Maintained accurate documentation of system configurations, updates, and changes for reference purposes among IT colleagues.
- Supported the integration of new employees by configuring workstations, setting up accounts, and offering personalized training sessions on company systems.
- Served as a liaison between end-users and other IT departments during major projects or initiatives.
- Optimized hardware configurations and software installations for enhanced end-user experience.
- Managed inventory tracking systems, ensuring accurate records of all equipment and devices.
- Provided expert-level assistance with network troubleshooting, maintaining optimal connectivity across the organization.
Education
Bachelor Of Information Technology - Computer Networking
Fort Hays State University
Hays, KS06.2017
Skills
- Video Editing
- Multimedia production
- Voice Search Optimization
- Conversion Rate Optimization
- Podcast Production
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Organizational Skills
- Team Leadership
- Creative Thinking
- Effective Communication
- Team Collaboration
Accomplishments
Serve on several internal committees. ERG leader for Pride, communications lead for DEI and wellness committee member.
Timeline
Digital Media Specialist
Western Asset Management
08.2017 - Current
Telecommunications Engineer
Western Asset Management
08.2011 - 08.2017
Senior Desktop Support Engineer
Western Asset Management
08.2004 - 08.2007
Bachelor Of Information Technology - Computer Networking
Fort Hays State University