Summary
Overview
Work History
Education
Skills
Timeline
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Justin Shelvin

Justin Shelvin

Traverse City,MI

Summary

Dynamic Food and Beverage Manager with a proven track record at Saginaw Chippewa Indian Tribe, excelling in inventory control and staff management. Enhanced customer satisfaction through effective training and event organization, while maintaining high hygiene standards. Recognized for reliability and physical stamina, driving operational efficiency and fostering a positive team environment.

Overview

16
16
years of professional experience

Work History

Grocery Stocker

Meijer
03.2025 - Current
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
  • Greeted customers and directed to requested products.

Food and Beverage Manager

Saginaw Chippewa Indian Tribe
07.2021 - 12.2024
  • Managed inventory effectively, reducing waste and optimizing stock levels.
  • Developed staff training programs to enhance service skills and increase overall efficiency.
  • Resolved customer complaints involving food or beverage quality and service.
  • Maintained highest standards for beverage quality and service.
  • Organized successful special events that contributed to increased sales figures.
  • Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
  • Oversaw the hiring process for new employees, selecting top talent to join our team.
  • Conducted regular performance evaluations for team members, providing constructive feedback and opportunities for growth.

Food and Beverage Supervisor

Saginaw Chippewa Indian Tribe
11.2011 - 07.2021
  • Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
  • Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
  • Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
  • Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
  • Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
  • Boosted employee morale through regular recognition of outstanding performance, fostering a positive work atmosphere conducive to exceptional service delivery.
  • Demonstrated adaptability by effectively adjusting to sudden changes in customer volume or staffing levels while maintaining exceptional service quality.
  • Managed large-scale events and catering orders, ensuring timely preparation, delivery, and setup to exceed client expectations.
  • Promoted an inclusive workplace culture through open communication channels encouraging diverse perspectives from all team members as a valuable resource for continuous improvement efforts.

Food and Beverage Server

Saginaw Chippewa Indian Tribe
06.2009 - 11.2011
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Greeted guests warmly to foster welcoming environment.
  • Maintained a clean and organized dining area for an enjoyable guest experience.
  • Remained focused, calm and professional during peak rush hours.
  • Checked on guests throughout meal to attend to needs and provide great service.
  • Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
  • Adhered to health and safety standards while handling food and beverages.
  • Anticipated customer needs and responded accordingly to increase customer satisfaction.

Education

N/a -

Baker College
Flint, MI

N/a -

Delta College
Bay City, MI

Skills

  • Time management
  • Heavy lifting
  • Cleaning and sanitizing
  • Workplace safety
  • Physical stamina
  • Reliability and punctuality
  • Efficient unloading
  • Reading comprehension
  • Quality control
  • Staff management
  • Documentation and reporting
  • Cross-functional teamwork

Timeline

Grocery Stocker

Meijer
03.2025 - Current

Food and Beverage Manager

Saginaw Chippewa Indian Tribe
07.2021 - 12.2024

Food and Beverage Supervisor

Saginaw Chippewa Indian Tribe
11.2011 - 07.2021

Food and Beverage Server

Saginaw Chippewa Indian Tribe
06.2009 - 11.2011

N/a -

Baker College

N/a -

Delta College

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