Justin Sicienski
Buffalo,NY
Summary
Motivated professional with extensive experience in product analysis and management. Strong communication and strategy skills to obtain product goals.
Overview
14
14
years of professional experience
Work History
Principal Product Manager (Commercial Payments)
Discover Global Network - Discover Financial Services
08.2022 - Current
- Identify sources, monitor, analyze and interpret key product performance metrics including financials, network volumes, other key statistics and internal/external customer feedback trends, then develop and communicate findings and make strategic and tactical recommendations for performance improvements.
- Define and execute strategic product road-maps to build new products, enhance existing products or improve performance.
- Collaborate with internal and external stakeholders to develop strategies and methodologies to on-board new partners.
- Track and understand industry trends, research findings and competitive innovations.
- Serve as product management business lead on cross-functional teams, including internal departments such as sales, operations, legal, marketing, finance, technology in the evaluation, development, management and/or enhancement of assigned products and/or programs.
Product Manager Commercial Cards & Healthcare AP
KeyBank
11.2017 - 08.2022
- Assess the competitive landscape, recommend leading industry trends and market demands as it relates to new commercial card acquisition tactics and services.
- Partner to set expectations in order to assess the performance of Key commercial card portfolio metrics in order to ensure success/profitable growth.
- Partners closely with marketing to co-own marketing plans, analyze results and identify opportunities for improvements.
- Fully leverage third party strategic partners and their available resources to optimize product line results.
Commercial Card Account Coordinator AVP
HSBC Bank USA NA
03.2010 - 11.2017
- Provide technical, operations and product support of a more basic nature, for current and prospective Global Payments & Cash Management (GPCM) clients.
- Serves as Liaison among clients, sales and relationship management personnel and support areas to ensure product quality and customer satisfaction.
- Serve as primary contact point for clients, sales and relationship management personnel and support areas to ensure international and domestic client needs are met.
Education
Bachelor of Science - Business Administration And Management
SUNY College At Brockport
Brockport, NY12.2005
Skills
- Strategic Thinking
- Data-Driven Decision-Making
- Business Case Development
- Market analysis
- Product Roadmaps
- Cross-functional leadership
- Teamwork and Collaboration
- Go-to-Market Strategy
Affiliations
- IOCP (NAPCP) Attendee - 2013, 2018 and 2022
Timeline
Principal Product Manager (Commercial Payments)
Discover Global Network - Discover Financial Services
08.2022 - Current
Product Manager Commercial Cards & Healthcare AP
KeyBank
11.2017 - 08.2022
Commercial Card Account Coordinator AVP
HSBC Bank USA NA
03.2010 - 11.2017
Bachelor of Science - Business Administration And Management
SUNY College At Brockport
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