Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Justin Silveira

Duncan,OK

Summary

Skilled technical lead successful at marrying technology and business needs in order to meet changing demands and solve diverse problems. Prepared to leverage several years of experience to take on new role with long-term potential and room for professional growth.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Security

Viridian Coffee
Duncan, OK
05.2024 - Current
  • Maintained accurate records of collection activities, including daily contact logs.
  • Pick up and drop off for all 7 locations, twice a week.

Owner

Choccy Customs
Kennewick, WA
05.2020 - Current
  • Installed, configured and maintained computer hardware, software systems, networks and peripherals.
  • Assessed customer needs and provided advice on appropriate products or services.
  • Provided technical support for client inquiries via telephone and email.
  • Maintained user accounts in Active Directory and Exchange Server environments.
  • Resolved hardware issues including replacing parts as necessary.
  • Managed inventory of IT assets such as laptops, desktops, servers and peripherals.
  • Configured routers, switches and wireless access points for LANs and WANs.

Lead Maintenance Technician

Vitners Logistics LLC
Kennewick, WA
03.2018 - 04.2020
  • Inspected and diagnosed malfunctioning heating, cooling, ventilation, and refrigeration systems.
  • Ensured compliance with safety regulations in the workplace.
  • Repaired electrical components of machines and equipment.
  • Coordinated with other technicians to ensure timely completion of tasks.
  • Responded promptly to emergency repair requests from clients.
  • Ordered necessary parts for repairs and installations.
  • Maintained accurate records of all performed maintenance activities.

Inventory Manager

Bill Robertson Nissan
Pasco, WA
06.2016 - 03.2018
  • Developed, implemented and maintained inventory control systems to ensure accurate record keeping.
  • Analyzed current processes and identified areas of improvement for better efficiency in the inventory management process.
  • Performed regular cycle counts to maintain accuracy of inventory records.
  • Ensured product quality and safety standards were met throughout the inventory process.

Technician Lead

Enterprise Holdings
Pasco, WA
07.2014 - 06.2016
  • Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
  • Maintained detailed records of all services performed on each vehicle.
  • Checked for any damage to the vehicle's interior or exterior before beginning detailing work.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.

Education

Associate of Arts - Cyber Security

Columbia Basin College
Pasco, WA
06-2016

High School Diploma -

Kennewick High School
Kennewick, WA
06-2014

Skills

  • Customer Segmentation
  • Web Analytics
  • Marketing automation
  • Digital Marketing
  • Media Relations
  • Client Needs Assessment
  • Market Analysis
  • Graphic Design

Certification

  • C++ / HTML / JAVA Coding Certs
  • Almost all COMPIA Certs

Timeline

Security

Viridian Coffee
05.2024 - Current

Owner

Choccy Customs
05.2020 - Current

Lead Maintenance Technician

Vitners Logistics LLC
03.2018 - 04.2020

Inventory Manager

Bill Robertson Nissan
06.2016 - 03.2018

Technician Lead

Enterprise Holdings
07.2014 - 06.2016

Associate of Arts - Cyber Security

Columbia Basin College

High School Diploma -

Kennewick High School
Justin Silveira