Justin Skeen
Manassas,VA
Summary
Proactive healthcare professional with over 12 years of diverse experience in clinical and administrative roles, currently pursuing a Master's degree in Public Health with a focus on Epidemiology. Proven ability to innovate and implement effective healthcare strategies, as demonstrated by the development of an efficient vaccine distribution system and successful COVID-19 vaccine rollout. Possesses a strong background in data analysis and management, with a track record of using insights to drive patient satisfaction and public health initiatives. An acknowledged leader recognized for initiative, adaptability, and dedication to public safety and community engagement. Looking to leverage skills in a challenging public health role to contribute to and enhance health systems and policies.
Overview
13
13
years of professional experience
Work History
PATIENT SERVICE COORDINATOR III
UVA HEALTH BULL RUN FAMILY MEDICINE
02.2020 - Current
- Created an Epic-based waitlist system for flu vaccines, prioritizing patients by need, age, and date, resulting in more efficient vaccination distribution
- Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
- Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
- Scheduled appointments to enter appointment date and time into computerized scheduler.
- This process was adopted as standard across multiple clinics
- Developed a PowerPoint presentation for scheduling video appointments via Epic: MyChart, improving patient access to care and ensuring continuity during social distancing
- Played a significant role in vaccinating of 30,000 individuals during the COVID-19 vaccine rollout, ensuring zero wastage of temperature-sensitive vaccines
- Received recognition from high-level management for initiative and innovation, becoming a key contact and leader in vaccination strategy
- Represented Novant UVA at the Manassas Museum honoring essential workers for leading the vaccine rollout in 2021.
INTERN
VIRGINIA HOSPITAL CENTER
09.2019 - 12.2019
- Leveraged data analysis of CG CAHPS survey data to create an action plan improving patient satisfaction scores.
- Participated in workshops and presentations related to projects to gain knowledge.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
HOSPITAL COPRSMAN
U.S. NAVY
07.2010 - 07.2015
- Supervised and designed training for career advancement, including hands-on demonstrations of patient care techniques and lifesaving skills
- Conducted review of over 2,200 active duty and civilian charts for a medical surveillance program, ensuring employees' fitness for assigned duties
- Managed procurement of office and medical supplies for three departments, ensuring efficient budget utilization
- Volunteered for the chemical, biological, radiological, nuclear, and explosive response team (CBRNE), showcasing commitment to public safety
- Designed and delivered hands-on training for career advancement, including patient care techniques and lifesaving skills
- Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
- Educated patients and families about health conditions and treatments.
- Educated public on emergency medical services.
Education
Masters of Public Health - Epidemiology
George Washington University, The
Washington, DC05.2024
Bachelor of Science - Health Systems Management
George Mason University
Fairfax, VA12.2019
Skills
- 12 Years of Experience in Healthcare
- Program Development and Evaluation
- Experience with Data Management and Visualization
- Advanced Excel Spreadsheet Functions
- Statistics and SAS
- SQL
- Data Manipulation
- Health Research
- Literature Reviews
- Administrative and Clinical Experience
Extensive History of Community Engagement
Accomplishments
Public Health Leadership Recognition | Manassas Museum, Virginia | 2021
• Honored for exceptional leadership in managing the COVID-19 vaccine rollout at Novant UVA Health. Instituted a waitlist system enhancing the vaccination process's efficiency, leading to the successful vaccination of over 30,000 community members. This recognition is a testament to my dedication to public health, effective healthcare management skills, and innovative program development abilities.
Military Outstanding Volunteer Service Medal | April 2014
• Awarded for exemplary volunteer service from August 2011 to November 2013, contributing over 345 documented hours.
• Volunteered regularly at the Mystic Seaport Museum of the Sea, enriching visitor experiences with authentic demonstrations of life in an 1860s whaling village.
• Actively involved in supporting the local Special Olympics and an adaptive rowing program, assisting athletes with mobility restrictions.
• Assisted the local emergency management office in hurricane response, aiding affected residents with essential supplies.
• Coordinated a mass casualty training event in response to a simulated environmental disaster.
Flag Letter of Commendation | October 2014
• Recognized for outstanding performance during tenure as General Duty Hospital Corpsman at Naval Branch Health Clinic, Groton, Connecticut, from April 2011 to July 2014.
Good Conduct Medal | 2013
• Awarded for demonstrating consistent honorable and faithful service for three consecutive years.
Timeline
PATIENT SERVICE COORDINATOR III
UVA HEALTH BULL RUN FAMILY MEDICINE
02.2020 - Current
INTERN
VIRGINIA HOSPITAL CENTER
09.2019 - 12.2019
HOSPITAL COPRSMAN
U.S. NAVY
07.2010 - 07.2015
Masters of Public Health - Epidemiology
George Washington University, The
Bachelor of Science - Health Systems Management
George Mason University
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