Justin Smart
Wendys of Colorado Springs
Colorado Springs,CO
11
years of professional experience
Dynamic District Manager with proven expertise in budget planning and sales forecasting at MTFG. Recognized for cultivating top talent and enhancing customer service through effective training and quality control measures. Adept at regulatory compliance and vendor negotiation, driving performance and achieving targets consistently.
Work History
District Manager
1 Year 2 Months- Led district-wide operations to achieve consistent service quality and customer satisfaction.
- Implemented training programs to enhance staff performance and operational efficiency across all locations.
- Analyzed sales data to identify trends and optimize inventory management strategies.
- Developed and executed marketing initiatives to drive brand awareness and increase foot traffic in stores.
District Manager
2 Years 10 Months- Planned budgets based on forecasted sales figures and monitored expenses throughout the year.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Identified and developed top talent to promote performance-oriented culture.
- Ensured that all stores met their monthly targets by providing guidance and support as needed.
- Built sales forecasts and schedules to reflect desired productivity targets.
Service Manager
4 Years 2 Months- Collaborated with customers to offer solutions to service needs.
- Upheld team productivity and quality objectives by setting and maintaining clear benchmarks for service.
- Implemented quality control measures to uphold company standards.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints in a timely manner.
Restaurant Training Manager
3 Years 9 Months- Explained goals and expectations required of trainees.
- Delivered cohort training, learning activities and assessments, monitoring adoption of learning.
- Facilitated regular meetings between management teams and trainers in order to discuss best practices related to training initiatives.
- Mentored team members to succeed and advance within department and company.
Education
High School Diploma
Skills
Budget planning
Sales forecasting
Regulatory compliance
Vendor negotiation
Quality control
Customer service
Accomplishments
- Consistently in the top 3 in Wendy's of Colorado Springs DM rankings
- Successfully groomed two of Wendy's company top 200 GM nominees in 2024
Education and Training
other
Timeline
District Manager
MTFG
06.2025 - CurrentRead More
District Manager
Wendys of Colorado Springs
10.2023 - CurrentRead More
Service Manager
Orkin Pest Control
07.2019 - 09.2023Read More
Restaurant Training Manager
Wendys of Colorado Springs
04.2015 - 01.2019Read More
Clovis High School
High School Diploma
Read More