Justin Smith
Tallahassee,FL
Summary
Methodical and creative Makeup Artist with 4 years of experience and track record of providing exceptional luxury customer service. Bringing substantial knowledge regarding natural beauty and glamour makeup applications. Energetic, flexible, reliable and passionate.
Overview
5
5
years of professional experience
Work History
Chanel Beauty Advisor
Dillard's
08.2022 - Current
- Logging samples that were given out to clients and providing consistent follow ups.
- Weekly clientele outreach to ensure loyalty to counter.
- Collaborating with team members to curate events that drive traffic to the counter for new product launches and ensuring clientele loyalty. Representing Chanel style/ atmosphere to ensure every client receives the Chanel experience.
- Ensuring counter is of utmost quality of tidiness and cleanliness to represent luxury.
- Holding masterclass events for new product launches to educate the Chanel community in the area on the newness.
- Educating clients on the history of Chanel as a whole while actively listening to them to find products to fit in their everyday lives to build trust with the client.
- Working daily with clientele software to keep clientele portfolios updated. Sold over
$126,000 worth of beauty products during my time with Dillard's thus far (6 months). Achieved status on the Dillard's leaderboard as one of the top 10 sales associates for the company as a whole.
Chanel Boutique Manger
Ulta Cosmetics
09.2021 - 06.2022
- Consistently in the top 3 performing Chanel counters in the company.
- Weekly clientele outreach to ensure loyalty to counter.
- On forefront with Ulta GM and Chanel AE (Jeremy Skidmore) for resolving operational/stock "growing pains" due to Chanel being new to the Ulta workplace.
- Training Ulta Beauty Advisors on Chanel product knowledge to ensure that the counter had the support when I was scheduled off.
- Providing the luxury experience to the clients that came into Ulta for another brand to introduce them the House of Chanel.
- Average monthly net sales of $30,000- $35,000.
- Represented Chanel style/ atmosphere to ensure every client received the Chanel experience.
Revenue Specialist
Florida Department Of Revenue
10.2020 - 08.2021
- Updated company's database daily with any new details regarding collections and activity on delinquent child support accounts.
- Received and submitted payments, updated account information and provided receipts.
- Informed taxpayers of rights under law and provided guidance and service to assist in resolving tax problems. Followed proper protocol to handle Federal Tax Information (FTI)of individuals .
Makeup Artist
MAC Cosmetics
04.2019 - 04.2020
- Maintained regular client list and successfully handled walk-in customers.
- Provided daily makeovers for clients for professional and personal events.
- Demonstrated and explained use of different beauty products to educate customers.
- Increased revenue for counter by 10% through effective customer service and inventory management.
- Sanitized and cleaned counters to provide a clean and welcome atmosphere.
Teaching Assistant
Florida State University
08.2018 - 05.2020
- Aided professor with test administration, curriculum development and assignment grading.
- Filed all necessary paperwork for administrative departments in College of Music oboe studio.
- Event coordinator for oboe studio.
- Taught 4 undergraduate courses in College of Music.
Education
Master of Arts - Music Performance
Florida State University
Tallahassee, FL05.2020
Bachelor of Arts - Music Performance
The New School
New York, NY05.2018
Skills
- Film and Television Makeup
- Presentations and Demonstrations
- Natural Beauty Enhancement
- Fashion Shows
- Skin Condition Diagnosis and Treatment
- Client Relationship-Building
- Retail Inventory Management
- Eyebrow Shaping
- Outstanding Client Retention
- Makeovers
Accomplishments
- Achieved rank of top 10 sales associates in Dillard's.
- Consistently in top 5 Chanel beauty advisors out of 30 in home district.
- Grossed $3,000 in Chanel beauty pre-sales during Dillard's Fall Sensational Event.
- Grossed $3,600 in Chanel beauty sales during Dillard's VIP night.
- Provided new organizational methods at Chanel counter to insure streamline services.
Languages
English
Native or Bilingual
Dutch
Limited Working
Portuguese
Professional Working
Timeline
Chanel Beauty Advisor
Dillard's
08.2022 - Current
Chanel Boutique Manger
Ulta Cosmetics
09.2021 - 06.2022
Revenue Specialist
Florida Department Of Revenue
10.2020 - 08.2021
Makeup Artist
MAC Cosmetics
04.2019 - 04.2020
Teaching Assistant
Florida State University
08.2018 - 05.2020
Master of Arts - Music Performance
Florida State University
Bachelor of Arts - Music Performance
The New School