MARYANN WANJIRU
Nairobi
Summary
- To raises qualifications and experience to help and raise objectives as well as gain important experience, skills and knowledge as I work towards realizing my goal and enhance my career in the vast developing world of customer service department
- To develop a successful career where my full potential is utilized to realize measurable growth in the organization
- To become an all rounded professional in today's dynamic corporate world. It's my impression that securing challenging appointments will continually characterize my profession by requiring value based on decision making, creativity and implementation of organizational policies to achieve objectives.
Overview
9
9
years of professional experience
Work History
Chanel beauty advisor
Harding Brothers
04.2024 - Current
.Represented Chanel onboard, delivering premium luxury beauty experiences to international guests.
.Achieved and exceeded sales targets through luxury clienteling and relationship-building.
.Educated guests on fragrance, skincare, makeup, and brand heritage.
.Organized product showcases and elevated in-store presentations to maximize guest engagement.
.Worked closely with multicultural teams in a high-volume cruise retail environment.
.Maintained exceptional standards of professionalism, grooming, and luxury service delivery.
.Managed VIP guest interactions and personalized recommendations to enhance guest satisfaction.
Makeup Artist /Assistant Manager
M.A.C Cosmetic
04.2019 - 03.2024
Assisted in managing daily retail operations in a fast-paced luxury beauty environment.
Led and motivated beauty advisors to exceed sales and customer service goals.
.Delivered personalized consultations in makeup artistry and skincare recommendations.
.Maintained high visual merchandising standards aligned with brand guidelines.
Supported inventory management, stock control, and promotional campaigns.
.Built strong client relationships through exceptional luxury customer experiences.
Assisted with staff coaching, onboarding, and performance support.
Sales representative
Balck Up Cosmetic
03.2018 - 03.2019
- Ran clients errands
- Maintain cordial relationship with clients
- Establishing and maintaining the company name and market as it was an emerging company and brand
- General administration duties
Sales Assistant and a Makeup Artist
Lintons Beauty World
11.2017 - 02.2018
- Selling of the luxury skincare
- Selling of the luxury makeup
- Selling of the luxury fragrances
- Consulting clients
- Merchandising of the following brands, Lancom, Blackup, Estee Lauder, Nimue, blackopal, Ysl, Elizabeth Aden, Clarins, Bh cosmetics, Giorgio Armani, Carilina herera, Essey miyake, Essie
Education
Diploma - skincare and beauty cosmetology
Lintons beauty College
Nairobi, Kenya12.2018
Certificate - computer knowledge
Residential computer college
Mombasa, Kenya01.2017
KSCE -
Count school chuka
Chuka, kenya01.2016
KCPE -
St Martin Martin Primary School
Meru, Kenya01.2011
Skills
Experienced beauty advisor and makeup artist with a proven track record in customer service, client relationship building, and extensive makeup understanding Demonstrated expertise in merchandising, stock management, and general administration duties across renowned brands such as Chanel, MAC Cosmetics, and Lintons Beauty World Adept at problem-solving, decision-making, and dispute management while maintaining a cordial relationship with clients Career goal includes leveraging skills to enhance brand presence and customer satisfaction in the beauty industry
Personal Information
- ID Number: 35500274
- Date of birth: 07/20/1997
- Gender: Female
- Nationality: Kenyan
- Marital status: Single
References
- Brian Osondo, Area Manager, Lintons Beauty College, Nairobi, Nairobi, Kenya, 0720343210
- Nelius, Manager, Lintons Beauty Place, Nairobi, Nairobi, Kenya, 0722966149
- Mouhsine , Manager, Harding Brothers, +212679124976
Hobbies and Interests
- Swimming
- Socializing
- Traveling
- Dancing
Training
- Customer care service
- MAC cosmetics (Lintons Beauty Place)
- Black up cosmetics
- Fenty
Languages
English
Intermediate
B1
Kiswahili
Intermediate
B1
Professional summary
Luxury beauty and retail professional with experience in prestige cosmetics, client relations, and high-volume onboard retail environments. Experienced as a MAC Assistant Retail Manager and Chanel Ambassador, delivering exceptional customer service, driving luxury sales performance, and creating elevated guest experiences onboard cruise ships. Skilled in team leadership, visual merchandising, luxury clienteling, and achieving sales targets in fast-paced international environments. Currently attaining an LVMH certification to further strengthen expertise in luxury brand management and client experience.
Timeline
Chanel beauty advisor
Harding Brothers
04.2024 - Current
Makeup Artist /Assistant Manager
M.A.C Cosmetic
04.2019 - 03.2024
Sales representative
Balck Up Cosmetic
03.2018 - 03.2019
Sales Assistant and a Makeup Artist
Lintons Beauty World
11.2017 - 02.2018
Diploma - skincare and beauty cosmetology
Lintons beauty College
Certificate - computer knowledge
Residential computer college
KSCE -
Count school chuka
KCPE -
St Martin Martin Primary School