Justin Smith
Corinth,MS
Summary
Professional with hands-on experience in providing exceptional on-site services. Adept at troubleshooting, maintenance, and customer support. Strong team collaborator focused on achieving results and adapting to changing needs. Reliable, flexible, and skilled in problem-solving, communication, and technical expertise.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Onsite Service Specialist I
MSC Industrial Supply
Muscle Shoals, AL
12.2024 - Current
- Provided on-site technical support for inventory management systems to ensure optimal operational efficiency.
- Assisted in maintaining accurate inventory records through regular audits and reconciliations.
- Collaborated with cross-functional teams to streamline service processes and improve customer satisfaction.
- Executed daily order fulfillment tasks, adapting quickly to changing priorities and demands.
- Trained new employees on company policies, safety procedures, and effective service techniques.
- Fostered strong relationships with clients by delivering timely solutions and addressing concerns effectively.
- Enhanced customer satisfaction by providing timely and efficient on-site support for technical issues.
- Developed customized solutions to meet unique client requirements, demonstrating flexibility and adaptability in problemsolving.
HVAC Technician
Cool Temp Refrigeration LLC.
Tupelo, MS
03.2016 - 12.2024
- Diagnosed and repaired HVAC systems, ensuring optimal performance and energy efficiency.
- Conducted routine maintenance on heating and cooling equipment to enhance system reliability.
- Streamlined service processes, reducing response times for customer support requests.
- Evaluated system performance data to recommend upgrades or replacements for outdated equipment.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
Signal Support Specialist (25U)
Army National Gaurd
Gulfport, MS
04.2012 - 04.2019
- Operated and maintained communication systems to ensure reliable information transfer across units.
- Conducted troubleshooting and repair of signal equipment to minimize downtime during operations.
- Collaborated with team members to install and configure communication devices in diverse environments.
- Led maintenance teams in performing inspections and repairs, ensuring compliance with military standards.
- Assisted in the successful execution of numerous training events, ensuring seamless integration of signal support elements into overall exercise scenarios.
Education
High School Diploma -
Nettleton High School
Nettleton, MS05-2011
Skills
- Network configuration
- System diagnostics
- Software troubleshooting
- Teamwork and collaboration
- Problem-solving
- Hardware installation
- Cross-functional support
Certification
EPA Clean Air Section 608 Certification
Timeline
Onsite Service Specialist I
MSC Industrial Supply
12.2024 - Current
HVAC Technician
Cool Temp Refrigeration LLC.
03.2016 - 12.2024
Signal Support Specialist (25U)
Army National Gaurd
04.2012 - 04.2019
High School Diploma -
Nettleton High School