Justin Springer
COLLEGE PARK
Summary
Dynamic sales professional with a proven track record at LeafGuard Holdings, excelling in customer relations and sales training. Achieved a remarkable increase in average sales from $5200 to $8000, leveraging strong interpersonal communication skills and strategic sales techniques to foster long-lasting client relationships and drive revenue growth.
Overview
25
25
years of professional experience
Work History
Sales Representative
Next Day Gutters
05.2021 - Current
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Closed 68% of lead with an average sale of $3875
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
Sales Representative
Leaf Filter
01.2021 - 05.2021
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Closed 42% of sales appointments with a VPLI of $2273 and average sale of $4215
General Manager
LeafGuard Holdings
04.2018 - 10.2020
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Recruited, Hired and Trained a team of 8-12 sales reps.
- implemented and trained 10 step sales process
- Performed Ride alongs(2-3 weekly) to help struggling reps.
- rehashed unsold appointments to increase business
- managed home shows
- Increased average sale from $5200 to $8000
- Increased closing % from 22.3% t0 28.5%
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Sales Manager
Leafguard of Maryland and Northern Virginia
01.2014 - 04.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- managed a team of 6-12 sales reps
Sales Representative
Leafguard of Maryland and Northern Virginia
05.2009 - 01.2014
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Implemented the 10 step sales process
- Closed 48% of company issued leads with a $5100 average sale
- Chairman club member for top sales rep 2010, 2011, 2012, 2103
Sales Associate
Furniture 4 Less
10.1999 - 03.2009
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
Bachelor of Science - Criminal Justice
UMUC
College Park, MD05-2007
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales Training
- Sales presentations
- Sales closing
- Product and service knowledge
- Sales expertise
- Relationship building
Timeline
Sales Representative
Next Day Gutters
05.2021 - Current
Sales Representative
Leaf Filter
01.2021 - 05.2021
General Manager
LeafGuard Holdings
04.2018 - 10.2020
Sales Manager
Leafguard of Maryland and Northern Virginia
01.2014 - 04.2018
Sales Representative
Leafguard of Maryland and Northern Virginia
05.2009 - 01.2014
Sales Associate
Furniture 4 Less
10.1999 - 03.2009
Bachelor of Science - Criminal Justice
UMUC
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