JUSTIN SUAREZ
Miami Gardens,US
Summary
Diligent administrative worker with strong background as Patient Representative. Successfully facilitated patient intake and resolved complex billing issues. Demonstrated effective communication and problem-solving skills in fast-paced healthcare environment.
Overview
4
4
years of professional experience
Work History
Patient Representative
Mount Sinai Medical Center
07.2025 - Current
- Facilitated patient registration and scheduling using electronic health record systems.
- Assisted patients in navigating healthcare services and resolving inquiries effectively.
- Coordinated communication between medical staff and patients to enhance care experiences.
- Managed patient records, ensuring accuracy and compliance with privacy regulations.
- Educated patients on insurance benefits and payment options to improve understanding.
Warehouse Associate
Perfomance USA Battery
06.2024 - 12.2024
- Fulfilled Orders given by the office to send out to customers.
- Loaded and unloaded trucks quickly and safely using pallet jacks and other equipment.
- Sorted and organized merchandise in preparation for shipment.
- Moved products and equipment to appropriate locations to maintain workspace cleanliness.
- Helped with making sales to a variety of customers.
- Organized stockroom by sorting through incoming shipments and determining placement on shelves.
Warehouse Associate
The Fragrance Outlet
08.2021 - 03.2022
- Helped meet promised delivery times using excellent sorting skills and strong attention to detail.
- Assisted with safe housekeeping procedures by maintaining clean work stations and areas.
- Supported team efforts by backing up fellow warehouse workers in managing incoming and outgoing products.
- Achieved organizational targets by consistently placing items in correct locations and resolving discrepancies.
- Kept aisles clean, orderly and hazard-free.
- Received and printed orders using warehouse operating system.
- Supported inventory accuracy and recorded material movements in company software.
- Verified incoming shipments against documentation and quality standards.
Education
Bachelors (B.A.) - Business Administration
Atlantis University
US07.2025
High School - undefined
American Senior Highschool
Florida, US06.2021
Skills
- Customer Service
- Customer relations
- Clinical data entry
- Privacy and confidentiality
- Scheduling appointments
- Insurance verification
- Medical terminology
- Time Management
- Problem-solving
- Strong communication
- Product management
LANGUAGES
English - Native
Spanish - Fluent
Timeline
Patient Representative
Mount Sinai Medical Center
07.2025 - Current
Warehouse Associate
Perfomance USA Battery
06.2024 - 12.2024
Warehouse Associate
The Fragrance Outlet
08.2021 - 03.2022
High School - undefined
American Senior Highschool
Bachelors (B.A.) - Business Administration
Atlantis University