Ivette Salazar Pino
Miami Gardens
Summary
Detail-oriented Patient Access Representative with expertise in patient registration, insurance verification, and financial counseling. Committed to ensuring data accuracy and enhancing patient education.
Overview
8
8
years of professional experience
Work History
Patient Access Representative
HSA Hialeah Hospitals
Hialeah
11.2024 - Current
- Communicated effectively with healthcare providers regarding patient needs.
- Ensured accuracy of patient registration forms and data entry to support efficient processing.
- Greeted patients and visitors in a courteous and professional manner.
- Verified insurance coverage to facilitate access to necessary services for patients.
- Assisted in the maintenance of patient accounts to ensure accuracy of information including demographic, insurance and financial data.
- Assisted patients with financial inquiries and payment options.
- Coordinated payment plans and managed collections processes to maintain financial integrity.
- Educated patients on financial policies and billing procedures.
Patient Access Representative
Steward Health Care
Hialeah
05.2022 - 10.2024
- Assisted patients with registration forms and ensured accuracy of data entry.
- Communicated payment options to patients and facilitated financial arrangements.
- Assisted patients with insurance verification and benefits explanation.
- Educated patients about financial responsibilities and available resources.
Patient Access Representative
Conifer Health
Hialeah
02.2022 - 2022
- Assisted patients with registration forms and ensured accuracy of data entry.
- Communicated effectively with healthcare providers regarding patient needs.
- Collaborated with billing department to resolve insurance issues swiftly.
- Applied HIPAA privacy and security regulations while handling patient information.
Cashier
Caffee Shop Hospital
Hialeah
01.2019 - 01.2022
- Assisted customers with menu selections and answered inquiries promptly.
- Handled cash register, ensuring proper cash management practices.
Mia International Airport
Cashier Customer Service
Miami
01.2018 - 12.2019
- Assisted customers with inquiries and product information daily.
- Processed customer transactions efficiently and accurately at busy retail environment.
- Greeted customers and identified their needs.
Education
GED -
Hospitality And Tourism
Varadero, Cuba03-2003
High School Diploma -
Nico Lopez
Matanzas, Cuba03-1991
Skills
- Patient registration
- Insurance verification
- Medical billing
- Payment processing
- Billing coordination
- Insurance procedures adherence
- Financial counseling
- Patient relationship management
- Patient follow-up
- Patient education
- Patient service
- Healthcare systems navigation
- Quality assurance
- Team collaboration
- Teamwork
- Hospital procedures
Timeline
Patient Access Representative
HSA Hialeah Hospitals
11.2024 - Current
Patient Access Representative
Steward Health Care
05.2022 - 10.2024
Patient Access Representative
Conifer Health
02.2022 - 2022
Cashier
Caffee Shop Hospital
01.2019 - 01.2022
Mia International Airport
Cashier Customer Service
01.2018 - 12.2019
GED -
Hospitality And Tourism
High School Diploma -
Nico Lopez