Justin Torres
Ridgewood,NY
Summary
Dynamic professional with a proven track record in stock control and brand awareness, honed across roles at Home Depot and Kids Footlocker. Excelled in enhancing store layout and merchandise planning, significantly boosting customer engagement and loyalty. Skilled in both team collaboration and individual customer service, adept at driving sales and optimizing inventory to meet demand.
Overview
6
6
years of professional experience
Work History
Merchandising Associate
Home Depot
04.2024 - Current
- Monitored inventory changes and ordered replenishments for stock to support customer demand.
- Worked closely with individual customers to identify unique needs and supply appropriate products.
- Regularly checked top-selling merchandise lists and worked with managers to promote merchandise of interest to optimize sales.
- Worked closely with managers, suppliers and buyers to stock retail locations.
Plumbing Associate
Home Depot
09.2021 - 04.2024
- Complied with state plumbing codes throughout duration of each project.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Selected type and size of piping required for each project.
- Inspected sewers and piping systems to assess quality and condition.
Sales Associate
Kids Footlocker
10.2020 - 05.2021
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Old Navy
08.2018 - 02.2019
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Associates - Animation
Borough of Manhattan Community College
New York, NY05.2021
High School Diploma - Art
Grover Cleveland High School
Ridgewood, NY06.2018
Skills
- Stock control
- Store layout design
- Merchandise planning
- Brand Awareness
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Merchandising Associate
Home Depot
04.2024 - Current
Plumbing Associate
Home Depot
09.2021 - 04.2024
Sales Associate
Kids Footlocker
10.2020 - 05.2021
Sales Associate
Old Navy
08.2018 - 02.2019
Associates - Animation
Borough of Manhattan Community College
High School Diploma - Art
Grover Cleveland High School