JUSTIN TRAN
EAST LONGMEADOW
Summary
Dynamic healthcare professional with extensive experience at Mercy Medical Center and CHR, excelling in patient care and documentation. Proven leadership in team management and medication administration, enhancing recovery outcomes and client satisfaction. Adept in communication and skilled in Microsoft Excel, driving operational efficiency and quality care.
Overview
7
7
years of professional experience
Work History
RESIDENTIAL REHABILITATION COUNSELOR
CHR
Enfield
01.2025 - Current
- Deliver therapeutic support and care, boosting client recovery outcomes.
- Lead group and individual sessions, enhancing client engagement.
- Administer and monitor medications, ensuring treatment adherence.
- Document client progress, supporting structured recovery.
- Develop coping skills, promoting sustained well-being.
PATIENT CARE TECHNICIAN
Mercy Medical Center
Springfield
01.2023 - Current
- Provide patient care, monitor vitals, assist hygiene, ensure comfort, support sterile environments.
- Executed accurate patient documentation, facilitating effective communication among medical staff and ensuring continuity of care.
PATIENT CARE TECHNICIAN
Baystate Medical Center
Springfield
01.2025 - 07.2025
- Provided patient care, monitored vitals, and maintained hygiene for comfort.
- Supported sterile environments and ensured accurate patient documentation.
- Collaborated with healthcare teams to enhance patient care quality.
ELECTRONICS TEAM LEAD
Walmart
Troy
01.2019 - 01.2021
- Led electronics team operations, boosting sales through effective staff training and scheduling.
- Managed team schedules, enhancing productivity and improving customer satisfaction.
- Trained staff in electronics, resulting in increased sales and operational efficiency.
- Supervised daily operations, achieving measurable improvements in team performance.
- Enhanced productivity and sales by effectively managing staff and scheduling.
ELECTRONICS ASSOCIATE
Walmart
Troy
01.2019 - 12.2019
- Guided over 100 customers daily in selecting electronics, enhancing satisfaction and sales.
- Resolved technical issues, improved user experience, and reduced return rates.
- Utilized product knowledge to assist customers, boosting the department's reputation.
- Provided technical support, ensuring the seamless operation of electronic devices.
Education
Associate's Degree - Nursing
Holyoke Community College
Holyoke07.2025
Bachelor's Degree - Human Biology
University at Albany
Albany01.2023
Associate's Degree - Business Administration and General Management
Hudson Valley Community College
Troy01.2020
Skills
- Certified in CPR/AED
- Microsoft Office Expert
Languages
English (Native), Vietnamese (Proficient)
Languages
Vietnamese
Native/ Bilingual
Timeline
RESIDENTIAL REHABILITATION COUNSELOR
CHR
01.2025 - Current
PATIENT CARE TECHNICIAN
Baystate Medical Center
01.2025 - 07.2025
PATIENT CARE TECHNICIAN
Mercy Medical Center
01.2023 - Current
ELECTRONICS TEAM LEAD
Walmart
01.2019 - 01.2021
ELECTRONICS ASSOCIATE
Walmart
01.2019 - 12.2019
Associate's Degree - Nursing
Holyoke Community College
Bachelor's Degree - Human Biology
University at Albany
Associate's Degree - Business Administration and General Management
Hudson Valley Community College
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