Torie Pope
Hoschton,GA
Summary
.
Overview
8
8
years of professional experience
Work History
Operations Manager
Lubin Logistics
Braselton, GA
10.2022 - 12.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Road Supervisor
Papp Logistics
Braselton, GA
08.2021 - 08.2022
- Established positive rapport with team members through open communication channels, fostering an environment of teamwork and collaboration among staff members.
- Collaborated with other supervisors to ensure consistent communication and adherence to company policies and procedures.
- Evaluated employee performance regularly, providing constructive feedback for improvement as well as recognizing outstanding contributions.
- Cultivated a strong sense of accountability among team members by setting clear expectations for job performance.
Operations Manager
FedEx:Ground
Braselton, GA
10.2020 - 12.2021
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
General Manager
Arco Ampm
Albany, Oregon
02.2017 - 09.2020
- Managed the performance of team members, conducted performance appraisals, and managed promotion recommendations
- Mentored many entry-level associates to achieve leadership positions and quickly became leadership trainer for new store managers
- Maintained an onsite presence to ensure the operations team met all company operational standards
- Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies
- Reversed poor performing store by revising systems, processes, training programs, and personnel
- Supported back office procedures, including hiring and employment processes
Education
Diploma - General Studies
Collins Hill
Lawrenceville, GA05.2003
Skills
- Staff management
- Inventory control
- Employee training and development
- Time management
- Customer service
- Operations management
- Staff hiring
- Improve performance
Timeline
Operations Manager
Lubin Logistics
10.2022 - 12.2024
Road Supervisor
Papp Logistics
08.2021 - 08.2022
Operations Manager
FedEx:Ground
10.2020 - 12.2021
General Manager
Arco Ampm
02.2017 - 09.2020
Diploma - General Studies
Collins Hill