Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Administrator
Service Corporation International
02.2013 - 11.2023
Ran an entire full service print center for an entire network of Funeral Homes and Cemeteries in the Chicagoland area by myself.
Was responsible for the operation and maintenance of multiple different machines,
Was responsible for the whole process of every order, from taking the order to producing the finished product and coordinating delivery to the customer.
Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Computerized office activities, maintained customer communications, and tracked records through delivery.
Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
Troubleshot employee concerns and recommended corrective actions to resolve issues.
Generated reports to suggest corrective actions and process improvements.
Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
Evaluated customer needs and feedback to drive product and service improvements.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Head Pressman
Breaker Press Co. Inc.
01.2006 - 02.2013
Went from Apprentice to Head Pressman in a Union shop in 7 years.
Multi-tasked to keep all assigned projects running effectively and efficiently.
Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
Set up and operated printing press machines.
Reviewed completed orders for quality and accuracy.
Operated press to achieve highest print quality and productivity with minimal scrap.
Adjusted press during production runs to maintain specific registration and color densities.
Inspected machines and performed repairs.
Proofed all job orders, securing client approval prior to production.
Prepared and operated offset printing press for maximum efficiency and production.
Adjusted controls to regulate flow of ink and dampening solution to plate cylinder.
Maintained register during make-ready and productions processes.
Employed root cause analysis to troubleshoot equipment and processing issues.
Mixed and poured paint and color mixtures into reservoirs.
Wrote clear and concise work instructions.
Went from Apprentice to Head Pressman in a Union shop in 7 years.
Education
No Degree - Business
Joliet Junior College
Joliet, IL
High School Diploma -
Lockport Township High School
Lockport
06.1999
Skills
Project Coordination
Adobe Photoshop
Microsoft Office
Personable and Approachable
Program Leadership
Employee Supervision
Staff Management
Customer Service
Attention to Detail
Team Collaboration
Certification
Certified in Adobe Illustrator, Moraine Valley Community College, 2011