JUSTIN VASQUEZ
San Angelo,US
Summary
Sale Associate Point with 13+ years of hands-on experience in delivery, equipment maintenance, and customer-facing roles. Combines strong driving and logistics skills with sales, cold-calling, cash-handling, and equipment detailing to support efficient transactions and high customer satisfaction. Proven track record mentoring technicians, managing inventory, and resolving service issues; seeks to leverage technical aptitude and customer-service focus to drive sales growth and streamline operations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Technician
Ncr Voyix
San Angelo
01.2025 - 08.2026
- Introduces predictive maintenance checks using equipment telemetry to preempt failures, reducing unplanned service events and sustaining uptime.
- Executed structured root-cause investigations on recurring faults, implementing corrective workarounds that delivered noticeable reductions in repeat visits.
- Analyzed service logs to pinpoint failure trends, informing component replacement strategies that improved overall system reliability.
- Partnered with procurement and engineering to specify higher-durability parts, improving field serviceability and lowering replacement frequency.
- Documented usage standards and technical notes for each service call, ensuring accurate handovers and preserving system integrity.
- Mentored new technicians on safe troubleshooting workflows and tool usage, elevating team competence and consistency during peak periods.
- Managed on-site repair scheduling and resource allocation to prioritize critical assets, shortening resolution pathways and stabilizing operations.
FedEx Delivery Driver
Jammin Delivery Inc
San Angelo, TX
06.2024 - 01.2025
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Maintained a high level of product knowledge to effectively assist customers with their questions and concerns.
- Experienced and reliable delivery driver with a strong background in handling heavy-weight objects and ensuring timely deliveries.
- Skilled in providing excellent customer service and fostering positive interactions, contributing to high customer satisfaction.
- Expertise in navigating various routes, managing logistics, and ensuring packages are delivered in pristine condition.
- Known for a strong work ethic, attention to detail, and ability to solve problems efficiently, consistently meeting or exceeding customer expectations.
- Proven ability to manage physical demands while maintaining professionalism and a positive attitude.
- Dot certified.
- Conducted pre-shift vehicle inspections and cargo audits, identifying issues early to prevent route interruptions and ensure regulatory compliance.
Lead Technician/Assistant Manager
National Home Medical Equipment
San Angelo, TX
06.2021 - 05.2024
- Supervised a team of technicians to ensure quality service and operational efficiency.
- Delivered, set up, and maintained medical equipment for hospice patients with precision and care.
- Conducted diagnostics and repairs on medical concentrators and other critical devices.
- Managed inventory, restocking, and equipment tracking to optimize supply chain processes.
- Trained and guided new technicians, fostering a skilled and collaborative team.
- Ensured compliance with industry safety and cleanliness standards for all equipment.
Skilled Laborer
Tigris Construction LLC
Lubbock, TX
03.2020 - 06.2021
- Performed painting, taping, and mudding for various construction projects.
- Assisted in the installation of fire protection systems by sealing openings and reinforcing structures.
- Transported and installed heavy supplies, doors, and cabinets.
- Operated hand and power tools to complete remodeling tasks.
- Maintained a safe and organized worksite to adhere to OSHA standards.
- Contributed to the timely completion of high-volume construction projects.
Warehouse Associate
Lubbock File Room
Lubbock, TX
06.2015 - 01.2020
- Loaded and unloaded semi-trailers with bales of paper, maintaining high efficiency.
- Ensured proper handling and storage of materials to prevent damage.
- Maintained accurate inventory logs and facilitated stock management.
- Operated forklifts and pallet jacks for material movement.
- Collaborated with team members to meet production goals.
- Conducted routine equipment checks to ensure safety compliance.
Concessions
Science Spectrum
Lubbock, TX
08.2013 - 05.2015
- Stocked and organized food and beverages for concession stands.
- Operated cash registers and managed transactions accurately.
- Maintained cleanliness and orderliness of workstations and equipment.
- Supported operations in the theater, including ticket sales and customer service.
- Monitored inventory levels and restocked supplies as needed.
- Provided friendly and efficient service to ensure a positive customer experience.
Education
High School Diploma - undefined
Frenship High School
Wolfforth, TX06-2015
Skills
- Achieved high levels of customer satisfaction through expert communication and service delivery Enhanced sales performance by effectively managing cold calling initiatives Streamlined warehouse operations, resulting in efficient loading and unloading processes Improved cash handling accuracy through diligent management of cash register transactions Elevated landscape maintenance standards, contributing to overall property appeal Delivered products reliably, ensuring timely service as a delivery driver Applied mechanical knowledge to assist in automotive diagnostics and repairs
Certification
- ATTENTION TO DETAIL Indeed Assessments Mar 2022
- MECHANICAL KNOWLEDGE Indeed Assessments Jan 2022
- SALES SKILLS Indeed Assessments Jan 2022
ADDITIONAL INFORMATION
COMMERCIAL DRIVER'S LICENSE (CDL) Class C Expires: December 2029 State: TX
Timeline
Technician
Ncr Voyix
01.2025 - 08.2026
FedEx Delivery Driver
Jammin Delivery Inc
06.2024 - 01.2025
Lead Technician/Assistant Manager
National Home Medical Equipment
06.2021 - 05.2024
Skilled Laborer
Tigris Construction LLC
03.2020 - 06.2021
Warehouse Associate
Lubbock File Room
06.2015 - 01.2020
Concessions
Science Spectrum
08.2013 - 05.2015
High School Diploma - undefined
Frenship High School