Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
As a Heavy Equipment Technician for Doggett Machinery Services, I completed 9 John Deere Capstones on various John Deere Construction equipment configurations. As a Customer Service Representative I completed several Sales and Product Support training courses.
My goal in every position I have carried in my professional career is to grow and advance. I have always believed staying neutral is falling behind. I strive to move forward and become all I can be. I give 110% day in and day out!