JUSTIN V. HODGES
Denver,CO
Summary
Experienced with provisioning and resource management, ensuring efficient and timely service delivery. Utilizes problem-solving skills to navigate complex logistical challenges and support operational goals. Track record of effective communication and collaboration with cross-functional teams for seamless provisioning.
Diligent Warehouse Associate offering 12 years of comprehensive industry experience. Adept at loading and unloading trucks, shipping and receiving and order picking and packing. Reliable and safety-conscious with excellent freight labeling capabilities.
Hardworking team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork.
Experienced with ramp. Leading flights and working with a team to get the job done in a safe and timely manner.
Towing experience and training at TPA airport.
Overview
15
15
years of professional experience
Work History
Ramp Agent
Southwest Airlines
Denver, CO
12.2013 - 09.2026
- Coordinated aircraft ground support services to ensure timely departures and arrivals.
- Operated ground service equipment, including tugs and baggage carts, to facilitate efficient loading and unloading.
- Conducted safety inspections of equipment and work areas to maintain compliance with airline regulations.
- Collaborated with team members to streamline processes, reducing turnaround times for aircraft servicing.
Provisioning Agent-Trainer
Southwest Airlines
01.2025 - 01.2026
- Prepare aircraft by loading and stocking snacks, drinks, and other amenities while following strict schedules and working in a fast-paced, physically demanding environment. Key responsibilities include restocking, packing, and consolidating supplies, maintaining the cleanliness of aircraft and warehouse areas, and operating equipment like pallet jacks. The job requires working in various weather conditions and can involve non-traditional hours, with opportunities for flexible scheduling. Training new hire agents and retraining agents as needed.
- Executed accurate data entry for passenger information in airline systems
- Managed customer inquiries regarding flight schedules and reservations
- Coordinated communication between departments to streamline operations
- Collaborated with team members to improve service delivery and operational flow
- Monitored system alerts to ensure timely updates on flight status and changes
- Maintained optimal stock levels, ensuring timely order placement and delivery.
Food Service Host
Humperdinks
Dallas, TX
01.2012 - 01.2013
- Greeted and seated guests, ensuring a welcoming dining experience.
- Managed reservation systems to optimize table turnover and guest satisfaction.
- Collaborated with kitchen staff to communicate guest needs and dietary restrictions.
- Assisted in maintaining cleanliness and organization of dining area for efficiency.
Education
High School Diploma -
Antelope High School
Antelope, CA06.2013
Skills
- Team Leadership
- Time management
- Problem solving
- Recruiting/Training
- Scheduling/Planning
- Mentoring
- Community Involvement
- Associate/Customer Engagement
- Customer Service
- Schedule/Plan/Conduct Meetings
- Performance/Evaluation Review
Timeline
Provisioning Agent-Trainer
Southwest Airlines
01.2025 - 01.2026
Ramp Agent
Southwest Airlines
12.2013 - 09.2026
Food Service Host
Humperdinks
01.2012 - 01.2013
High School Diploma -
Antelope High School