Dedicated crew trainer experienced in mentoring new hires and modeling best practices in food safety and customer service. Known for maintaining operational efficiency and supporting team dynamics during peak hours.
Work History
Crew Trainer
9 Years 10 Months
Cookout Restaurant | 10.2016 - Current
Train New Hires: Guide new employees step-by-step through station procedures, including the front counter, drive-thru, grill, and food prep areas using company training materials.
Model Standards: Demonstrate proper food safety, hygiene, sanitation, and customer service techniques.
Perform Regular Operations: Work standard shifts taking orders, operating POS systems, cooking, and cleaning when active training sessions are complete.
Provide Feedback: Evaluate trainee progress, correct procedural errors constructively, and report performance issues to shift managers.
Support the Team: Assist managers by keeping staff on task, maintaining stock levels, and encouraging efficient workflow during peak hours.
Qualifications and Skills
Experience: Proven work history as a quick-service restaurant crew member with mastery of all store stations.
Communication: Clear verbal communication skills and a patient, approachable attitude for teaching others.
Knowledge: Strong grasp of health regulations, safety rules, and point-of-sale (POS) systems.
Physical Stamina: Ability to stand for long periods, move quickly in a fast-paced environment, and lift up to 20 pounds
Stocker
1 Year 11 Months
Academy Warehouse | 10.2023 - 09.2025
Organized stock shelves to ensure efficient product accessibility.
Assisted in inventory management, maintaining accurate stock levels.
Collaborated with team members to restock items during peak hours.
Operated warehouse equipment safely to facilitate efficient stocking processes.
Trained new staff on stocking procedures and safety protocols.
Conducted regular audits of stock levels to support operational efficiency.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Performed inventory control, such as counting, and stocking merchandise.
Education
High School Diploma
Houston County High School | Bonaire, GA | 05.2008