Justin White
St. Cloud
Summary
Results-driven Store Manager with a strong focus on outstanding customer service and team leadership. Expertise in retail inventory management, staff training, and relationship building.
Overview
24
24
years of professional experience
Work History
Store Manager/Service Writer
Rt8 Auto Service Inc.
Valencia, PA
02.2019 - Current
- Led daily store operations, ensuring exceptional customer service and efficient workflow.
- Trained and mentored staff on best practices in automotive service and sales techniques.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Handled Uhaul check ins and outs trailer hook ups
- Operated skid loaders and excavating machinery for odd jobs around the business property
- Operated Tow truck for local accidents and police impounds when needed
- Coordinated with suppliers to maintain strong relationships and secure favorable terms.
- Oversaw scheduling to ensure adequate staffing during peak business hours, maximizing productivity.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Wholesale Used Car Manager
Twin Willow Auto Sales
Valencia, PA
09.2013 - 02.2019
- Developed pricing strategies based on market analysis and vehicle condition assessments to maximize profitability.
- Managed inventory for over 150 used vehicles, ensuring optimal selection and quality for customers.
- Implemented streamlined processes for vehicle acquisition, reducing turnaround time for new inventory arrivals.
- Trained and mentored sales staff on customer engagement techniques and effective sales processes.
- Coordinated with service department to ensure timely repairs and reconditioning of used vehicles before sale.
- Fostered relationships with local dealerships and auctions to expand sourcing options for high-demand inventory.
- Enhanced customer satisfaction by implementing feedback mechanisms to address concerns and improve service delivery.
- Responsible for moving over 20 cars weekly through the detail shop, mechanic garage and auction and back.
Owner Operator
Self Employed
Butler, PA
08.2008 - 09.2013
- Managed roofing projects from start to finish, ensuring compliance with safety standards and regulations.
- Implemented process improvements to enhance efficiency in material handling and project timelines.
- Collaborated with clients to assess needs, provide estimates, and deliver exceptional customer service throughout projects.
- Enhanced customer satisfaction through timely project completion and consistent communication with clients.
- Installed asphalt shingles, systems to manage exterior construction projects of residential, commercial buildings.
Carpenter
Phils Handyman Services
Orlando, FL
06.2007 - 2008
- Constructed and installed framing for residential buildings, ensuring structural integrity and compliance with building codes.
- Operated power tools and hand tools safely to perform precise measurements and cuts for framing projects.
- Collaborated with team members to execute project timelines efficiently, minimizing delays in construction schedules.
- Assisted in the assembly of wall frames and roof structures, contributing to overall project completion goals.
- Delivered high-quality craftsmanship by consistently following architectural blueprints and specifications.
- Successfully met deadlines through effective time management skills and prioritizing tasks according to project requirements.
Framing Carpenter
Jason Ayers
Orlando, FL
05.2002 - 2007
- Assured structural integrity of buildings through skilled installation of floor systems, walls, and roof trusses.
- Enhanced project efficiency by accurately measuring and cutting materials for framing carpentry tasks.
- Ensured consistent quality in finished products by adhering to established company standards for framing carpentry workmanship.
- Collaborated closely with other tradespeople like electricians, plumbers, and HVAC technicians to ensure seamless integration of all building components.
- Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests, and available inventories.
- Cut, measured and shaped wood after inspecting blueprints, built areas and work orders.
- Cut and joined wood, using precise measurements and proper techniques to create frames of different sizes
- Installed frames and secured to walls and support structures.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Read and interpreted blueprints and construction documents to determine project directives.
- Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
- Followed protocols and stayed organized to provide personal and team safety.
Education
High School Diploma -
Osceola High School
Kissimmee, FLSkills
- Service management
- Inventory management
- Cash management
- Store operations
- Customer support
- Team leadership
- Team building
- Customer engagement
- Customer relations
- Financial oversight
- Multitasking
- Supply ordering
- Team development
- Vendor management
- Relationship management
Timeline
Store Manager/Service Writer
Rt8 Auto Service Inc.
02.2019 - Current
Wholesale Used Car Manager
Twin Willow Auto Sales
09.2013 - 02.2019
Owner Operator
Self Employed
08.2008 - 09.2013
Carpenter
Phils Handyman Services
06.2007 - 2008
Framing Carpenter
Jason Ayers
05.2002 - 2007
High School Diploma -
Osceola High School