Summary
Overview
Work History
Education
Skills
Timeline
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Justin Williamson

Turlock,CA

Summary

Goal oriented manager / supervisor dedicated to leadership and employee morale, in conjunction with client satisfaction, retention and growth. Experienced business owner and operator highly capable of simultaneously directing and managing a wide array of people, projects, and processes. Eager to contribute to employee / client relations and overall growth. Leadership, interpersonal communication, problem solving and decision making are my greatest strengths along with, time management, organization, client retention and growth.

Overview

11
11
years of professional experience

Work History

Comfort Advisor

Honey's Air And Solar
04.2023 - 09.2023
  • Averaged $125,000 in gross monthly sales
  • Worked with residential clients to assess current systems and needs and build advantageous recommendations for their home comfort needs
  • Visited 250 prospective customers across Central Valley to demonstrate products and expertly answer questions
  • Engaged customers with friendly conversation to uncover needs and build trust
  • Set up new contracts for products and services and coordinated transition to installation team
  • Managed paperwork with high accuracy, preparing strong proposals and obtaining necessary signatures for work to proceed
  • Built strong referral pipeline from satisfied customers and reached out promptly to prospects
  • Employed required company scripts and personal expertise to make consistent sales
  • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution
  • Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems

General Manager/ Lead Trainer

CrossFit Merced
01.2022 - 01.2023
  • Overhauled new member onboarding process and alumni member marketing resulting in member repeated engagement and retention
  • Built relationships with 150+ members directly leading to growth through affinity marketing
  • Managed workflow and scheduling for 3 cross-functional departments to ensure overall operating efficiency
  • Acted as main point of contact for all current and new member accounts, including billing, membership changes and all scheduling

Owner/Supervisor

Cornerstone Painting and Pinnacle, Painting
05.2012 - 09.2022
  • Founded and managed residential and commercial business, growing revenue to $170k annually
  • Developed and maintained strong account relationships, directly leading to account retention
  • Coordinate and supervise multiple crews and projects concurrently, ensuring highest standards of quality were met and maintained on every project
  • Acquired and developed relationships with points of contact in many different construction arenas including residential, commercial, general contractors, real estate agents and designers
  • Managed day-to-day business operations
  • Consulted with customers to assess needs and propose optimal solutions
  • Overall company management including, new account acquisition, accounts receivable, payroll, affinity marketing and overall account satisfaction

Education

Bachelor's Degree - Communications

CSU Stanislaus
Turlock, CA
2012

Associate's Degree - Communications

Modesto Junior College
Modesto, CA
2007

Skills

  • Team Leadership
  • Staff Management
  • Professional Relationships
  • Lead Development
  • Client Satisfaction
  • Sales and Marketing
  • Delivery Schedules
  • Active Listening Skills
  • Customer Relationship Management

Timeline

Comfort Advisor

Honey's Air And Solar
04.2023 - 09.2023

General Manager/ Lead Trainer

CrossFit Merced
01.2022 - 01.2023

Owner/Supervisor

Cornerstone Painting and Pinnacle, Painting
05.2012 - 09.2022

Bachelor's Degree - Communications

CSU Stanislaus

Associate's Degree - Communications

Modesto Junior College

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Justin Williamson