Overview
Work History
Education
Skills
Military Service
Timeline
Generic

Matthew Holmes

Columbia,United States

Overview

8
8
years of professional experience

Work History

Comfort Advisor

CALLDAD
Columbia, SC
02.2024 - 11.2024
  • Assisted customers in selecting proper HVAC systems based on budget, lifestyle, and home size.
  • Created accurate, clear and complete sales proposals for easy communication to installation and billing teams.
  • Ran preset leads
  • Same day close
  • Advised customers on proper usage of their HVAC systems in order to maximize efficiency and longevity.
  • Presented 3-4 options
  • IAQs
  • Coordinated with other contractors when necessary to complete a job efficiently.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.

Comfort Advisor

ARS/Rescue Rooter
Columbia, South Carolina
04.2023 - 02.2024
  • Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.
  • Advised customers on proper usage of their HVAC systems in order to maximize efficiency and longevity.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Ran preset leads
  • Follow ups
  • Cross-sold additional products and services to purchasing customers.
  • Same day close
  • Hvac/water heater sales

Home Sales Consultant

West Shore Home
Columbia
04.2022 - 04.2023
  • Assessed customer needs to provide assistance and information on product features
  • Worked with fellow sales team members to achieve group targets
  • Engaged customers in friendly, professional dialogue to determine needs
  • Run preset appointments
  • Utilize Salesforce
  • Close same day sales
  • Customer service
  • Problem solving
  • In home demonstration

Sales Service Representative

Cintas
West Columbia, SC
04.2021 - 04.2022
  • Offered ongoing support to customers after sales by answering additional questions and resolving issues
  • Upsold our product
  • Hit Core deadlines
  • Provided Customer Service
  • Set Renewals for existing customers
  • Logistics
  • Delivered Product
  • Added Volume to the route
  • Kept thorough records of customer details and previous sales

Sales Associate

Costco Wholesale
Columbia
02.2020 - 04.2021
  • Maintained records related to sales for store management.
  • Stocked merchandise.
  • Provided accurate information about products, prices and services.
  • Handled returns and exchanges according to company policies.
  • Handled customer complaints in a professional manner.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

The Doughnut Peddler

Nestle USA
Columbia, SC
09.2018 - 01.2019
  • Merchandise pastries in all company owned circle K's in a timely manner
  • Worked with cross-functional teams to achieve goals.
  • Coordinated road crew logistics, including scheduling and mileage.
  • Facilitated execution roadmaps to promote continuous improvement, knowledge sharing, teamwork, collaboration and positive employee experiences.

Team Leader

FN America, LLC
Columbia, SC
02.2017 - 01.2018
  • Audited and trained employees
  • Supervised employees
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Maintained open lines of communication with senior management, reporting team progress and challenges.
  • Allocated resources effectively to ensure project completion within deadlines and budget.

Frieght Associate

Kohl's
Columbia, SC
07.2016 - 02.2017
  • Sold Credit Cards
  • Provided customer service
  • Stocked the sales floor

Education

High School -

Irmo High School
Columbia
05.2016

Skills

  • Sales
  • Logistics
  • Sales agreements
  • Client relationship building
  • Performance tracking
  • Analytical skills
  • Merchandising
  • Lead Follow up
  • Time management
  • Supervising experience
  • Microsoft office
  • Excel
  • Microsoft Word
  • Customer Service
  • Problem Solving
  • Effective Team Leader
  • Strong Customer Relationship Builder
  • Adaptability and flexibility
  • Team leadership

Military Service

Army National Guard, United States, Specialist

Timeline

Comfort Advisor

CALLDAD
02.2024 - 11.2024

Comfort Advisor

ARS/Rescue Rooter
04.2023 - 02.2024

Home Sales Consultant

West Shore Home
04.2022 - 04.2023

Sales Service Representative

Cintas
04.2021 - 04.2022

Sales Associate

Costco Wholesale
02.2020 - 04.2021

The Doughnut Peddler

Nestle USA
09.2018 - 01.2019

Team Leader

FN America, LLC
02.2017 - 01.2018

Frieght Associate

Kohl's
07.2016 - 02.2017

High School -

Irmo High School
Matthew Holmes