Assisted customers in selecting proper HVAC systems based on budget, lifestyle, and home size.
Created accurate, clear and complete sales proposals for easy communication to installation and billing teams.
Ran preset leads
Same day close
Advised customers on proper usage of their HVAC systems in order to maximize efficiency and longevity.
Presented 3-4 options
IAQs
Coordinated with other contractors when necessary to complete a job efficiently.
Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
Comfort Advisor
ARS/Rescue Rooter
Columbia, South Carolina
04.2023 - 02.2024
Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.
Advised customers on proper usage of their HVAC systems in order to maximize efficiency and longevity.
Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
Ran preset leads
Follow ups
Cross-sold additional products and services to purchasing customers.
Same day close
Hvac/water heater sales
Home Sales Consultant
West Shore Home
Columbia
04.2022 - 04.2023
Assessed customer needs to provide assistance and information on product features
Worked with fellow sales team members to achieve group targets
Engaged customers in friendly, professional dialogue to determine needs
Run preset appointments
Utilize Salesforce
Close same day sales
Customer service
Problem solving
In home demonstration
Sales Service Representative
Cintas
West Columbia, SC
04.2021 - 04.2022
Offered ongoing support to customers after sales by answering additional questions and resolving issues
Upsold our product
Hit Core deadlines
Provided Customer Service
Set Renewals for existing customers
Logistics
Delivered Product
Added Volume to the route
Kept thorough records of customer details and previous sales
Sales Associate
Costco Wholesale
Columbia
02.2020 - 04.2021
Maintained records related to sales for store management.
Stocked merchandise.
Provided accurate information about products, prices and services.
Handled returns and exchanges according to company policies.
Handled customer complaints in a professional manner.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
The Doughnut Peddler
Nestle USA
Columbia, SC
09.2018 - 01.2019
Merchandise pastries in all company owned circle K's in a timely manner
Worked with cross-functional teams to achieve goals.
Coordinated road crew logistics, including scheduling and mileage.
Facilitated execution roadmaps to promote continuous improvement, knowledge sharing, teamwork, collaboration and positive employee experiences.
Team Leader
FN America, LLC
Columbia, SC
02.2017 - 01.2018
Audited and trained employees
Supervised employees
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Maintained open lines of communication with senior management, reporting team progress and challenges.
Allocated resources effectively to ensure project completion within deadlines and budget.