Johnny Weeks
Lewiston,ID
Summary
Dedicated employee seeking to further my career in a company that I have worked at for 29 years. I would like to help the company continue to grow and maintain the customer satisfaction that has brought us to where we are today.
Overview
29
29
years of professional experience
Work History
Comfort Advisor
Mike's Mechanical Services
09.2022 - Current
- Help customers achieve the best system possible for their home comfort needs
- Engage customers with friendly conversation to uncover needs and build trust.
- Work with installation crews to make their jobs more efficient
- Follow up with customers during installation to check on satisfaction and after job completion to offer additional support and service options.
- Assist clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
General Manager
Gropp Heating, Air & Electric
01.2022 - 09.2022
- Helped a well established company transition through new ownership
- Conducted interviews and found new employees
- Organized weekly meetings and company gatherings to keep employee morale up
- Provided monthly reports to The SEER Group
Installation Manager
Mike's Mechanical Services
06.2007 - 01.2022
- Manage the scheduling of projects with customers, contractors, subcontractors and crews
- Manage crews to maximize efficiency on the jobsite
- Train and develop new employees
- Help resolve issues with employees
- Hold weekly crew meetings to keep employees up to speed with company procedures and policies, reoccurring issues on the jobsite, and help keep up employee morale
- Assist teams in installation, testing, start-up and system commissioning tasks.
- Implemented systems to improve process efficiency and reduce project duration.
- Help with design and development of residential and commercial building HVAC systems.
- Help grow the installation division and help grow the great reputation we have today
HVAC Installer
Mike's Heating And Air Conditioning
08.1994 - 06.2007
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Measure and fabricate new duct for the installation of new HVAC systems
- Design new HVAC systems for residential and commercial buildings
- Manage residential , commercial and industrial projects
- Obtain licenses needed to legally install HVAC systems in Idaho and Washington
Education
No Degree - General Studies
Lewis Clark State College
Lewiston, IDHigh School Diploma -
Lewiston High School
Lewiston, ID06.1991
Skills
- Customer Service
- Employee management
- Sheet metal fabrication
- HVAC installation
- Sales
- Employee Development
Licenses
Idaho HVAC Contractor License
Idaho Public Works Contractor License
Idaho HVAC Journeyman License
Idaho Specialty Plumbing License
Washington 06A Electrical License
Washington Electrical Administrator License
Gas Fitter 1 License
City of Pullman Gas Fitter License
EPA Refrigeration License
NICA Lead Renovator Certificate
Timeline
Comfort Advisor
Mike's Mechanical Services
09.2022 - Current
General Manager
Gropp Heating, Air & Electric
01.2022 - 09.2022
Installation Manager
Mike's Mechanical Services
06.2007 - 01.2022
HVAC Installer
Mike's Heating And Air Conditioning
08.1994 - 06.2007
No Degree - General Studies
Lewis Clark State College
High School Diploma -
Lewiston High School
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