Justin Willis
Riverview,FL
Summary
Punctual, hard-working, team-oriented employee willing to put in the work required to align with the company goals. Eager to use communication skills to provide outstanding service to a range of customers and develop new skills to complement and progress in the customer service industry. Experienced in warehouse safety, restocking duties, food service, and customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Order Selector
Genesis Logistics
11.2023 - 03.2024
- Company Overview: Supply Chain - Lakeland, FL
- Picked selected orders from shelves, boxed them and prepared them for shipping
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
Material Handler
Eastern Metal Supply
06.2023 - 11.2023
- Packaged materials and loaded packages on trucks
- Operated forklifts
- Maintained safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Packed items into appropriate containers for shipment.
Order Selector
Saddle Creek Logistics Services
02.2023 - 06.2023
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked shelves to match planogram images and instructions.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Inventory Associate
WIS International
10.2022 - 05.2023
- Inventory management
- Maintained cleanliness and organization of warehouse workspace to promote safety and accessibility for all staff members involved in handling inventory items.
- Provided accurate data entry for all received items, ensuring timely updates to inventory database.
- Completed physical inventory counts each month.
- Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
Peeler
Jorgensen log homes
07.2022 - 10.2022
- Would peel logs, split logs, and stain logs
- Ensured consistent product quality by adhering to strict company guidelines and standards.
- Contributed to positive working environment by effectively communicating with colleagues and supervisors.
- Collaborated with team members to achieve daily production targets in timely manner.
- Implemented time-saving strategies during peak hours to enhance overall productivity without compromising quality or safety standards.
Warehouse Selector
Gordon Food Service
11.2021 - 07.2022
- Scanned items, stacked and package items and used forklift to put them in proper areas
- Assisted with loading outbound shipments onto delivery trucks, ensuring secure placement of packages to prevent damage during transit.
CSR - Customer Service Representative
Ansafone Contact Centers
07.2020 - 11.2021
- Managed high call volumes, maintaining professional demeanor during peak hours and effectively multitasking in fast-paced environment.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Demonstrated empathy and active listening skills, resulting in higher rate of customer satisfaction and repeat business.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
Dc Associate
Advance auto parts dc
03.2019 - 07.2020
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
High School Diploma -
Laurens Dist 55 High School
Laurens, SC05.2017
Skills
- Microsoft Word
- Customer service
- Produce
- Communication skills
- Pallet arrangement
- Forklift Operation
- Workplace Safety
- Front desk
- Food service
- Cashiering
- Load & Unload
- Warehouse Experience
Certification
Forklift Certification, 09/01/23, 09/30/26
Timeline
Order Selector
Genesis Logistics
11.2023 - 03.2024
Material Handler
Eastern Metal Supply
06.2023 - 11.2023
Order Selector
Saddle Creek Logistics Services
02.2023 - 06.2023
Inventory Associate
WIS International
10.2022 - 05.2023
Peeler
Jorgensen log homes
07.2022 - 10.2022
Warehouse Selector
Gordon Food Service
11.2021 - 07.2022
CSR - Customer Service Representative
Ansafone Contact Centers
07.2020 - 11.2021
Dc Associate
Advance auto parts dc
03.2019 - 07.2020
High School Diploma -
Laurens Dist 55 High School