Justin Wise
Rancho Cordova,CA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Recruiter Specialist
Capital Staffing, Inc.
05.2025 - Current
- Assisted in sourcing candidates using job boards and social media platforms.
- Conducted initial screening interviews to evaluate candidate qualifications.
- Facilitated communication between candidates and hiring managers throughout recruitment process.
- Maintained accurate candidate records in applicant tracking system.
- Improved overall candidate experience through consistent communication, personalized support, and thorough follow-ups during the hiring process.
Licensed Mortgage Loan Originator
Rocket Mortgage
10.2021 - 10.2024
- Assisted clients in understanding mortgage products and application processes.
- Evaluated borrower financial information to determine eligibility for loan programs.
- Collaborated with underwriters to expedite loan approval processes.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Developed relationships with real estate agents and referral partners to generate leads.
Insurance Trainer
InterWest Insurance Services, LLC.
08.2013 - 11.2019
- Developed and implemented training programs to enhance employee skills and productivity.
- Conducted needs assessments to identify gaps in knowledge and performance.
- Facilitated workshops and seminars to promote best practices in insurance operations.
- Streamlined onboarding processes, reducing time to proficiency for new hires.
- Collaborated with management to align training initiatives with organizational goals.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Account Manager
InterWest Insurance Services, LLC.
02.2007 - 08.2013
- Developed and maintained strong client relationships, ensuring satisfaction and retention.
- Coordinated cross-functional teams to drive project success and meet client expectations.
- Utilized CRM systems to track client interactions, enhancing data accuracy and reporting capabilities.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Maintained current knowledge of evolving changes in marketplace.
- Met existing customers to review current services and expand sales opportunities.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Education
High School Diploma -
El Sereno High School
Sacramento, CASkills
- Customer service
- Communication skills
- Relationship management
- Applicant tracking systems
- Team collaboration
- Microsoft office
- File management
- Attention to detail
- Active listening
- Critical thinking
- Organizing and prioritizing work
- Data entry
Certification
- Licensed Property & Casualty Insurance Agent - 12/2006 to Current
Timeline
Recruiter Specialist
Capital Staffing, Inc.
05.2025 - Current
Licensed Mortgage Loan Originator
Rocket Mortgage
10.2021 - 10.2024
Insurance Trainer
InterWest Insurance Services, LLC.
08.2013 - 11.2019
Account Manager
InterWest Insurance Services, LLC.
02.2007 - 08.2013
High School Diploma -
El Sereno High School