Justin Wood
Trenton,NJ
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Overview
4
4
years of professional experience
Work History
Customer Service Manager
ShopRite
Pennington, NJ
02.2021 - Current
- Provided exceptional customer service to ensure customer satisfaction.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
Grocery Stocker
ShopRite
Pennington, NJ
02.2020 - 02.2021
- Moved heavy merchandise around the store using pallet jacks or other necessary equipment.
- Assisted customers in locating desired items within the store.
- Received, unpacked, and stored incoming merchandise according to company guidelines.
- Stocked shelves with products based on customer demand and sales trends.
- Maintained a clean and organized work area to ensure maximum efficiency in stocking shelves.
- Loaded and unloaded delivery vehicles to maintain inventory.
- Cleaned up spills promptly using proper safety procedures and equipment provided by the store.
- Organized backroom storage areas in order to maximize space utilization.
Education
Some College (No Degree) - Criminal Justice
Mercer County Community College
Trenton, NJSkills
- Customer Service
- Teamwork oriented
- Problem-Solving
- Organization
- Heavy Lifting
- Loading and unloading
Timeline
Customer Service Manager
ShopRite
02.2021 - Current
Grocery Stocker
ShopRite
02.2020 - 02.2021
Some College (No Degree) - Criminal Justice
Mercer County Community College