Microsoft word , Power point ,Spreadsheet
Justin Woodard
Supervisor/lead
Los Angeles ,CA
Summary
Seasoned Area Supervisor dedicated to streamlining operations and maximizing team performance. Driven to improve processes and reduce costs with hands-on management style. Bringing strong communication, planning and problem solving abilities demonstrated over Number years in the field. Motivated Area Supervisor versed in Department in the Industry. Highly effective at training staff, maximizing productivity and controlling inventory. Maintained inventory and reconciled variances by conducting regular physical counts. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Area Manager
Hollywood Park
Inglewood, CA
06.2023 - Current
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Oversaw budget planning, strategy development, community outreach for organization.
- Directed workforce planning, customer retention and customer service management for multiple locations.
- Resolved conflicts promptly to promote positive environment for customers.
- Brought in exceptional candidates to boost team productivity and operational efficiency.
- Dedicated to expanding client bases by building lasting relationships.
- Held meetings with director to identify techniques to overcome sales obstacles.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Modeled best practices for sales and customer service.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Built positive and productive relationships with store and field leadership.
Area Supervisor
SoFi Stadium
Inglewood, CA
11.2021 - 06.2023
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Mentored new sales associates to contribute to store's positive culture.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Researched issues to obtain appropriate answers to customer inquiries.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Trained team members in successful strategies to meet operational and sales targets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Planned sequence of operations and established schedule.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Determined performance benchmarks and completed ongoing evaluation of employee work.
- Directed daily workflow of Number-strong team in Department.
- Conducted routine inspections to check quality and compliance with established specifications.
Tower Coordinator
Jetstream
Los Angeles , CA
08.2018 - 10.2020
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- Interceded between employees during arguments and diffused tense situations.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Monitored front areas so that questions could be promptly addressed.
- Prepared agendas and took notes at meetings to archive proceedings.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Collected and analyzed business data from various departments to prepare reports and presentations for management.
- Utilized proactive communication abilities to resolve employment-related disputes.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
- Managed company schedule to coordinate calendar and arrange travel.
- Inventoried and ordered office supplies to maintain availability of products.
- Coordinated with human resources department to handle payroll and personnel databases.
- Used job-related software to draft and finalize written correspondence and documentation.
- Handled incoming and outgoing shipping and receiving activities.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Trained team members on new hotel services and products to support promotional efforts.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Improved office operations by automating client correspondence, record tracking and data communications.
Cabin Cleaner Lead
G2 Secured Staff
Los Angeles , CA
08.2016 - 09.2018
- Cleaned aircraft's cockpit and replaced headsets as instructed.
- Safely used chemicals and other cleaning equipment.
- Conducted security searches under seats and in compartments to locate misplaced or unauthorized items.
- Accurately stocked aircraft inventory.
- Documented completed work with logs of hours, supply use and notable incidents or findings.
- De-greased aircraft exteriors using approved cleaning solvents and equipment.
- Refilled aircraft potable water tanks, applying appropriate safety and health guidelines to connections and transportation.
- Communicated with dispatchers and traffic control personnel to coordinate vehicle movements.
- Emptied lavatory systems and refilled sanitizer fluid tanks to prescribed levels.
- Maintained, cleaned and sanitized interior of aircraft.
- Cleaned, sorted and stored equipment inside aircraft spaces.
- Serviced aircraft lavatories by draining, rinsing and disinfecting tank system.
Education
Diploma -
George Washington Preparatory High School
Los Angeles, CA 08.2013 - 06.2016
Skills
Supply Chain Management
Documentation skills
Problem-Solving
Teamwork and Collaboration
Project planning
Supply chain distribution
[Department] expertise
Distribution center management
[Type] Software Proficiency
Software
Timeline
Area Manager
Hollywood Park
06.2023 - Current
Area Supervisor
SoFi Stadium
11.2021 - 06.2023
Tower Coordinator
Jetstream
08.2018 - 10.2020
Cabin Cleaner Lead
G2 Secured Staff
08.2016 - 09.2018
Diploma -
George Washington Preparatory High School
08.2013 - 06.2016