Justin Wright-Reade
Raleigh,NC
Summary
Polished Hospitality professional with history of success in high-volume environments. Top-notch communicator adept at providing pleasant and personable service while maintaining efficiency. Service-oriented with excellent organization and task-management skills. Effective doorman with welcoming demeanor and positive guest relations talents. Friendly hospitality professional guiding safety of guests and baggage. Highly motivated with background in providing excellent service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level to any position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Bellman
Sheraton Hotels
11.2021 - Current
- Escorted guests to and from rooms and assisted with baggage.
- Responded immediately to any guest requests or concerns and promptly resolved issues.
- Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
- Explained important features of guest rooms to travelers.
- Greeted arriving guests and assisted with luggage, sports equipment and pets.
- Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
- Notified front desk manager of any guest issues in need of additional attention.
- Opened doors and transported luggage for customers with care and efficiency.
- Maintained knowledge of destination and answered customer questions within scope of understanding.
Education
High School Diploma -
Louisburg College
Louisburg, NC06.2023
Skills
- Shipping and Receiving
- Room Deliveries
- Creative Solutions
- Suitcase Storage
- Minor Maintenance
- Guest Satisfaction
- Guest Services
- Luggage Transport
- Message Delivery
- Heavy Lifting
- Luggage Loading and Delivery
- Team Meetings
Timeline
Bellman
Sheraton Hotels
11.2021 - Current
High School Diploma -
Louisburg College
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