Justin Wyatt
Austin,TX
Summary
Dynamic security professional with extensive experience at the Transportation Security Administration (TSA), excelling in passenger screening and threat assessment. Proven ability to enhance safety and efficiency, achieving reduced wait times while fostering a positive customer service environment. Skilled in operating advanced security equipment and leading teams with integrity and strong communication.
Overview
17
17
years of professional experience
Work History
Union President
American Federation of Government Employees
05.2023 - Current
- Collaborated with other unions on joint initiatives and shared resources, strengthening collective efforts to advance worker rights and benefits.
- Worked closely with legal counsel to navigate complex labor disputes successfully, protecting our members'' rights under applicable laws.
- Collected union dues to fund activities and develop and deliver key programming for union members.
- Implemented measures to improve transparency within the organization, enhancing trust among union members and stakeholders alike.
- Increased union membership by promoting its benefits and actively recruiting new members.
- Collaborated with union members to build diverse and inclusive board of representatives highly engaged and willing to negotiate to improve workplace.
- Managed finances responsibly to ensure the long-term financial stability of the union organization.
- Served as an accessible point of contact for members seeking guidance or assistance with workplace issues.
- Partnered with workplace officials to refine and implement strategic plans while aligning workplace priorities with union core mission.
- Presided over union meetings and promoted agendas with transparent information for union workers.
- Cultivated strong and transparent relationship with workplace to promote open communication about problematic issues against stated milestones and goals.
- Fostered open lines of communication between management and union members, promoting greater understanding and cooperation between both parties.
- Created strategic plans to guide the growth and development of the union over time, ensuring continued effectiveness in representing worker interests.
- Advocated for worker rights, leading to the implementation of fair labor practices within the organization.
- Enhanced union member satisfaction by addressing concerns and implementing solutions in a timely manner.
Lead Transportation Security Officer
Transportation Security Administration, TSA
10.2022 - Current
- Managed team of trained security professionals engaged in anti-terrorism activities.
- Safeguarded transportation operations at commercial airports and railway stations.
- Consistently met or exceeded performance metrics, demonstrating commitment to excellence in transportation security operations.
- Reduced wait times and increased passenger satisfaction by effectively managing checkpoint operations.
- Coordinated scheduling for optimal staffing levels at checkpoints during peak travel periods.
- Ensured adherence to established policies regarding prohibited items, reporting discrepancies as needed for further investigation or disciplinary measures.
- Addressed any customer complaints or concerns professionally, working towards satisfactory resolutions while upholding TSA standards.
- Established a positive work environment through strong leadership skills and open communication channels among team members.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Performed pat-downs to look for unauthorized materials and weapons.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Responded effectively to security incidents and provided guidance regarding security procedures.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Developed and maintained positive rapport with passengers and other airport personnel.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
- Directed passengers navigating screening process, providing additional support to individuals exhibiting difficulties.
Transportation Security Officer
Transportation Security Administration, TSA
01.2014 - 10.2022
- Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Performed pat-downs to look for unauthorized materials and weapons.
- Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
- Maintained a high level of situational awareness during peak travel times, enabling quick response to potential issues.
- Assisted in reducing wait times for passengers by executing swift and accurate security checks.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
- Collaborated with team members to ensure a secure environment for all travelers and airport personnel.
- Developed and maintained positive rapport with passengers and other airport personnel.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Utilized strong communication skills to address passenger concerns or inquiries related to transportation security processes.
- Demonstrated adaptability and flexibility by rotating between various security functions as needed.
- Participated in regular performance evaluations aimed at improving overall efficiency within the Transportation Security Officer team.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Maintained efficient flow of travelers through checkpoints by promptly and effectively performing necessary security procedures.
- Completed detailed reports documenting incidents, suspicious activities, or violations within the transportation facility.
- Supported fellow officers in managing conflicts or disruptions that arose within the transportation facility, swiftly restoring order.
- Managed access control points strategically located throughout the transportation facility, limiting unauthorized entry.
- Enhanced public understanding of security procedures through clear and effective communication.
Laborer
Army Air Force Exchange Service
02.2012 - 01.2014
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
Security Officer
Walden Security
07.2008 - 11.2011
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Education
High School Diploma -
C. E. Ellison High School
Killeen, TX06.2006
Skills
- Passenger screening
- Security screening
- Access control
- Threat assessment
- Policy enforcement
- New employee training
- Baggage inspection
- Quality control guidelines
- Incident response
- Operating security equipment
- Handling sensitive information
- Overseeing security details
- Customer service and assistance
- Integrity and honesty
- Behavioral observations
- Stress tolerance
- Operations management
- Team development
- Incident reporting
- Procedure implementation
- Screening process management
Accomplishments
- Supervised team of Number staff members.
- Documented and resolved Issue which led to Results.
Affiliations
American Federation of Government Employees
Local Union President
Timeline
Union President
American Federation of Government Employees
05.2023 - Current
Lead Transportation Security Officer
Transportation Security Administration, TSA
10.2022 - Current
Transportation Security Officer
Transportation Security Administration, TSA
01.2014 - 10.2022
Laborer
Army Air Force Exchange Service
02.2012 - 01.2014
Security Officer
Walden Security
07.2008 - 11.2011
High School Diploma -
C. E. Ellison High School
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