Justin Young
Jacksonville
Summary
A seasoned account and client professional equipped to drive growth and deliver outstanding client solutions. Demonstrates expertise in client relationship management/retention, risk assessment, and policy recommendations. Strong focus on team collaboration and adapting to changing needs. Known for reliability, customer-centric approach, and achieving impactful results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
Integrity Marketing Group
03.2024 - Current
- Crafted clear, informative illustrations to explain life insurance policy features and benefits.
- Retained existing clientele through regular follow-ups, policy reviews, and timely adjustments based on changing circumstances or needs.
- Generated leads through cold-calling, referrals and other outreach methods.
Customer Service Executive
Gateway Services
08.2016 - Current
- Provided company information and policies to customers upon request and answered questions in person, via phone, and email.
- Maintained customer satisfaction by promptly addressing problems and resolving issues.
- Boosted customer retention rates by providing consistent service and building rapport with clients.
Education
High School Diploma -
Atlantic Coast
Jacksonville, FL05-2014
Skills
- Insurance policy sales
- Building relationships
- Client service
- Client account management
Certification
- 2-15 Life & Health Insurnace License
Timeline
Life Insurance Agent
Integrity Marketing Group
03.2024 - Current
Customer Service Executive
Gateway Services
08.2016 - Current
High School Diploma -
Atlantic Coast
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