Justina Ann Cottrell
Continental Tire
Mount Vernon
2027
years of professional experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Bus Driver
- Duties: Main Driver for a public bus transit system. Picking up and dropping off people at their destination, intake fees from the travelers and recording of all records and fees collected on a daily basis. Assisting any person with any special needs to get on and off the bus and hooking up the wheel chairs in the locks to ensure the chairs would be secure while bus was moving, to ensure any traveler was secure and safe.
- Department: Bus Driver
- Full Time/40 hrs per week
Truck Tire Technician
4 Years 8 Months- Full Time with Overtime on every pay period built into Shift Work Schedule.
- Salaried Employee.
- Duties: Responsible for sing hand tools, gauges,, etc. to remove and/or flash from commercial vehicle tires, inspecting for defects and repairs to ensure quality. Responsible for notifying all required departments of possible and/or known anomalies. Run/operate all finishing machines, x-ray machines, and any support machinery in the Commercial Final Finish department. Take the responsibility for 100% inspection of Truck Tires, determining the disposition of the tires according to established standards and removing any of standard tires from the conveyors for inspection and make the recording of information. Ensure the quality of the Commercial Tires being warehoused, detect and remove defective Commercial Truck Tires before the product leave Commercial Final Finish. Maintain Effective communication with Commercial Curing and Commercial Assembly, Warehouse, and Commercial Final. Finish supervision. Follow all plant policies, environmental policies and plant departmental safety policies. Ensure all work areas are kept clean and orderly. Follow stand practice for this specific job and perform all work necessary to obtain quality and quantity production. Perform other duties as directed by the Commercial Final Finish Supervisor, Lead Supervisor or Department Manager.
- Department: Truck Tire Technician
Mounting
1 Year- Duties: Processing circuit boards for vehicles through the proper machine that would process and input the chips into the proper space. Inspect the circuit boards to ensure chips were installed properly and ensure there were no defects on any of the vehicles circuit board. Ensuring that vehicle circuit would pass inspection of the QAE where the chips were installed properly. Follow standardized work procedures, work point and quality check. Defect handling, short stop recovery and report of abnormal occurrence. First and last product check, filling out production actual record once per hour. Perform all duties in conformance to appropriate safety and security standards. Perform other reasonably related tasks with the Company as required by the Supervisor or Manager. Team member with know how to follow work procedures and responsibilities and have good attendance. Ability to work shifts, long hours, overtime, on-call and weekends. Interact well with coworkers and have the ability to understand, follow and implement posted work rules and company procedures. Accept constructive criticism. Very high Physical demand, with dust, noise, oils, greases, grinding debris and compressed air.
- Department: Electronics Department
- Full Time: Shift Schedules worked
Paint Inspector
3 Years- Duties: Inspecting paint on exterior vehicle parts to ensure there were no defective parts and enter into headset if any type of defections were found and all information that was found on the defected areas of the parts. Marking the defects so that any defects located were easily found and could be sent back thru system to ensure all defects were properly processed and completed correctly.
- Department: Paint Inspection
- Full Time: Minimum of 40 hours per week/Shift Schedules worked
Call Center Representative
2 Years- Duties: Telemarketing for the Hearing Aid Department for Hearing impaired. Multitasking while talking, typing and searching the different systems to ensure all information was input correctly. Solicit perspective clients by initiating phone calls to a list of clientele to ensure they were informed regarding new technology for the hearing impaired. Highly customer service focused, maintain a friendly, timely manner of care in every interaction with all clients. Setting up appointment for the clientele for hearing exams and hearing devices. Mostly working independently, and maintain a very high degree of customer service. Entering all the clientele’s information to ensure their current information was up to date and what type of products they used or were interested in. Very strong verbal and written communication skills required, Maintained all records of clients and ensuring all records were up to date. Upselling products and services when appropriate while still maintaining proper courtesy to all callers.
- Department: Call Center
- Full Time/40 hrs per week. Minimum.
Teacher
2 Years- Duties: Head teacher for 2-3 year old class room in the daycare system. Learning songs, coloring, writing, drawing, art projects, outside activities, cleaning up after themselves, basic cleanliness skills, Potty training and feeding meals to the children. Responsible to ensure the entire Daycare Programs were prepared for monthly inspections and/or surprise inspections. Reporting directly to the Director and Owner to ensure she was up to date on all and any information required to ensure all areas meeting the requirements needed to follow all rules of the State of Illinois.
- Department: 2-3 Head Classroom Teacher
- Full Time/40 hrs per week, minimum
Call Center Representative
2 Years- Duties: Receiving inbound calls in a timely and friendly manner while entering information for orders into the computer system at the call center. Evaluate problems and complaints of the callers and provide proper solutions to the customers to ensure all questions are answered in a professional manor. Respond to the needs of customers and provide personalized service to each and every caller. Provide information on the company’s products or services and generate interest in the offers of the donations. Multitasking while typing, talking and searching the different systems and screens to provide great customer service to all callers while providing great and professional customer service and communicating with all Managers of numerous areas to ensure they were up to date on all information needed. Accounting Department: Entering the checks and donations in the computer system in order to maintain accounts receivable/accounts payable. Willing to participate in all areas of office with while being self- motivated and disciplined and required little supervision. Maintaining multiple systems and programs to ensure all information was correct and accurate. Working independently and performing a sales role while maintain integrity, compassion caring for the needs of the public and the ability to successfully perform all duties in multiple positions, while providing feedback to the Mangers in different departments to ensure they were always kept updated on any new information and continued communication within those departments.
- Department: Call Center and Accounting Department
- Full Time/40 hrs per week, minimum
Fiberglass Lamination
4 Years- Shift schedules worked.
- Duties: Release air bubbles and smooth seams using rollers. Spray chopped fiberglass, resin, and catalysts onto prepared molds or dies using pneumatic spray guns with chipper attachments. Place materials into molds. Select precut fiberglass mats, cloth, and woo-bracing materials as required by the project being assembled. Select production input of the materials. Pat and/or press layers of saturated mats or cloth into place on molds, using brushed or hands, and smoothing out wrinkles and air bubbles with hands or squeegees, placing materials into the molds. Mix catalysts into resin and saturate cloth and mats with mixtures, using brushes. Mix substances to create chemical solutions and apply water or solutions to fabrics or apparel. Apply layers of plastic resin to mold surfaces prior to placement of fiberglass mats, repeating layers until products have the desired thicknesses and plastics have jelled. Applying parting agents or other solutions to molds. Check completed products for conformance to specifications and for defects by measuring with rules or micrometers, by checking them visually or by tapping them to detect bubbles or dead spots. Measure dimensions of completed products or work pieces to ensure conformance to specifications,. Inspect, clean and assemble molds before beginning work. Inspect production equipment and build production molds. Trim cured materials by sawing them with diamond-impregnated cutoff wheels and trimming excess material from work pieces to ensure the passing of the final inspection.
- Department: Lamination/Assembler Insulation and Flooring
- This company has closed since that time.
Education
Certificate of Completion - Recognition of Successful Completion of Requirement in CPR/AED (Adult/Child/Infant) Universal First Aid
Certificate of Completion - Neglect/Abuse (Rule 50) Seminar16
Associates degree - Applied Science in Paraprofessional Education
Occupational Certificate - Early Childhood Assistant
Certificate of Completion - Phlebotomy
Certificate of Achievement - Fiberglass Composites Technology Training
Nurse Assistant Program
Skills
Microsoft Edge
Microsoft Office
Microsoft Word
Microsoft Outlook Mail
Microsoft Excel
Microsoft Office Tools
Microsoft Teams
Microsoft Power Point
Quick Books
Microsoft Access
Microsoft One Note
SKYPE for Business
Zoom
Google Documents
Strong verbal and written communications skills
Multi-tasker
very computer savvy and can navigate multiple programs and screens at same time
Typing skills at 60 WPM and can adapt quickly and work independently. Very dependable
reliable and have the ability to learn and process new information effectively
while working independently.
Personal Information
Date of Birth: 1976-03-02
Timeline
Truck Tire Technician
Continental Tire
03.2022 - CurrentRead More
Mounting
Aisin Electronics
01.2021 - 01.2022Read More
Paint Inspector
Nascote Industries Inc.
01.2017 - 01.2020Read More
Call Center Representative
Rhino Printing
01.2008 - 01.2010Read More
Teacher
Learn and Play Daycare Inc.
01.2005 - 01.2007Read More
Call Center Representative
Three Angels Broadcasting Network
01.2000 - 01.2002Read More
Fiberglass Lamination
Mariah Boats
01.1996 - 01.2000Read More
Thompsonville High School
Read More
Rend Lake College
Nurse Assistant Program
Read More
Rend Lake College
Certificate of Achievement from Fiberglass Composites Technology Training
Read More
Rend Lake College
Certificate of Completion from Phlebotomy
Read More
Rend Lake College
Occupational Certificate from Early Childhood Assistant
Read More
Rend Lake College
Associates degree from Applied Science in Paraprofessional Education
Read More
Rend Lake College
Certificate of Completion from Neglect/Abuse (Rule 50) Seminar16
Read More
Rend Lake College
Certificate of Completion from Recognition of Successful Completion of Requirement in CPR/AED (Adult/Child/Infant) Universal First Aid
Read More
Bus Driver
South Central Transit
2013 - 2017Read More