Justina Biele
Murrells Inlet,SC
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
11
11
years of professional experience
Work History
ABM
Beal Bank USA
06.2009 - 05.2020
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Compliance accuracy in accounts & vault.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
Education
Bachelor of Arts - Political Science
University At Buffalo
Buffalo, NY02-2001
Skills
- Attention to detail
- Call center experience
- Computer proficiency
- Critical thinking
- Customer service
- Data entry
- Dependable and responsible
- Excellent communication
- Flexible and adaptable
- Multitasking Abilities
- Organizational skills
- Professional telephone demeanor
- Problem resolution
Timeline
ABM
Beal Bank USA
06.2009 - 05.2020
Bachelor of Arts - Political Science
University At Buffalo