Justina Johns
Stockton,CA
Summary
Motivated Operations Representative with 9 years overseeing employees in collaboration with organization leaders. Seasoned professional working with various departments to drive smooth operations. Tactful when guiding and communicating with staff to maintain upbeat atmosphere and peak performance.
Overview
10
10
years of professional experience
Work History
Operations Representative
Prime Distribution Services A CH Robinson Co.
01.2014 - Current
- Handled customer needs and issues by working with representatives and customers directly.
- Communicated freight status with customers, shipping partners, receiving parties and internal team.
- Collaborated with various departments to support daily activities oversight and coordination.
- Enforced safety, security, quality and performance procedures, rules and requirements.
- Generated and distributed documentation for orders.
- Scheduled and communicated freight pick-up and delivery information.
- Supervised teams to monitor for correct execution of tasks.
- Delegated work and coordinated staff members' daily responsibilities.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Regularly reviewed invoices and double-checked orders.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Helped train new employees in safe practices and warehouse procedures.
- Assisted in receiving, stocking and distribution of merchandise.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Associate of Applied Science - Accounting
San Joaquin Delta College
Stockton, CASkills
- Clerical Support
- Interpersonal Communication Skills
- Complex Problem-Solving
- Customer Care
- Filing Documents
- Professional Relationships
- Staff Training
- Supply Chain Distribution
- Project Management
- Policy and Procedure Implementation
- Inventory Control
- Microsoft Office Suite Expertise
- Shipping and Receiving
- Inventory Auditing
- Accounts Payable and Accounts Receivable
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 20 staff members.
Timeline
Operations Representative
Prime Distribution Services A CH Robinson Co.
01.2014 - Current
Associate of Applied Science - Accounting
San Joaquin Delta College
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