Summary
Overview
Work History
Education
Skills
activities
Timeline
Generic

JUSTIN A. SUAREZ

Madison Heights,Michigan

Summary

Highly skilled at building and maintaining effective and long-lasting relationships with all levels of individuals. Possesses excellent communication skills and projects strong professional image.

Overview

27
27
years of professional experience

Work History

Multi-Practice Veterinary Manager

Veterinary United
12.2018 - Current

Vets2U Veterinary Housecalls- Troy, MI

  • Responsible for all staffing, scheduling, triage, business analytics, and general management
  • Provides exceptional customer service for all of over 2,500 active clients
  • Have developed relationships and procured referrals of new clients, averaging over 60 per month, increasing monthly revenue


Long Lake Animal Hospital- Troy, MI

  • Responsible for all staffing, business analytics, medical and surgical procedures and policies, leadership, and general management
  • Increased team productivity by implementing streamlined processes and effective communication strategies
  • Achieved departmental goals by developing and executing strategic plans and performance metrics

Director Of Business Development

PetCalls Veterinary Housecalls
10.2016 - 11.2018

Business Development and Sales

  • Developed and maintained excellent relationships with leasing/building managers at residential buildings in Detroit as well as pet stores, boarding facilities, and groomers to market company's services and set up referrals
  • Enhanced company's market presence through targeted networking events and relationship building
  • Increased client base by developing and implementing effective business development strategies building client base from 60 to 1400 and patients from 90 to 1900 from October 2016 through August 2018, helping increase monthly revenue over sevenfold during same period
  • Served as company representative at health fairs, industry expos, and community events successfully forming business relationships, identifying, marketing, and selling to potential clients, and promoting good will and positive image of company

Operations and Client Management

  • Coordinated and managed daily business operations including triage, scheduling logistics, doctor and client communications, social media, customer service, and business relations
  • Helped coordinate and execute two successful annual fundraisers for Detroit Dog Rescue raising several thousand dollars

Client Relations And Operations Manager

Sterilizer Monitoring Systems
01.1997 - 10.2016

General Management, Sales, Leadership, and Development

  • Served as company representative at industry-related trade shows successfully producing thousands of dollars of new business, retaining key business, and positively promoting company
  • Effectively sold services to dental practices, tattoo/piercing studios, and medical practices
  • Called on current clients to retain business and increase sales
  • Demonstrated outstanding leadership skills in providing training, development, and direct supervision to all new employees
  • Provided superior customer service and cultivated harmonious relationships with clients and vendors

Education

Bachelor of Science - Finance

OAKLAND UNIVERSITY
ROCHESTER, MI

Skills

  • Leadership
  • Management
  • Coaching
  • Outstanding Interpersonal Skills
  • Strong Written Communication
  • Strong Verbal Communication

activities

Boys Lacrosse Coach
Varsity Head Coach, Troy Athens | 2012-Present

  • Regional Champions 2017, 2018

Varsity Head Coach, Warren Consolidated | 2008-2010
Varsity Assistant/JV Head Coach, Birmingham Seaholm | 2003-2007
Assistant Coach, Oakland University | 1999-2001
JV Head Coach, U of D Jesuit | 1995-1996

-Member, Madison Heights Historical Commission
-Campaign Manager, Oakland County Commissioner George W. Suarez 1998-2006

Timeline

Multi-Practice Veterinary Manager

Veterinary United
12.2018 - Current

Director Of Business Development

PetCalls Veterinary Housecalls
10.2016 - 11.2018

Client Relations And Operations Manager

Sterilizer Monitoring Systems
01.1997 - 10.2016

Bachelor of Science - Finance

OAKLAND UNIVERSITY
JUSTIN A. SUAREZ