Justina Wilson
Chicago,IL
Summary
Driven Phlebotomist with extensive experience at Northwestern Medicine and Alverno Laboratories, excelling in specimen collection and quality control. Demonstrated proficiency in HIPAA compliance and venipuncture, enhancing patient trust and sample integrity. Achieved a 20% increase in efficient sample processing through meticulous data entry and adherence to infection control standards. Skilled Phlebotomist with more than 6 years of experience in fast-paced hospitals. Expert in quickly and accurately collecting specimens using variety of venipuncture and capillary puncture techniques. Exceptional bedside manner and adept in easing patients' fears or anxieties. Care-focused Phlebotomist bringing numerous-years background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need. Diligent Phlebotomist with strong background in blood and plasma from healthy adult donors. Skilled in educating donors and public on therapeutic products derived from plasma, screening process and laboratory policies
Overview
8
8
years of professional experience
1
1
Certification
Work History
Phlebotomist
Northwestern Memorial Hospital
01.2022 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Reduced wait times for test results by efficiently processing ECG data and promptly delivering reports to physicians.
- Ensured optimal equipment functionality by performing routine maintenance tasks on ECG machines and related devices.
- Enhanced patient care by accurately performing and interpreting ECG tests.
Phlebotomy Technician
Alverno Laboratories
01.2020 - 05.2021
- Mobile phlebotomist performing venipuncture on pediatric and geriatric patients, providing collection instructions, preparing specimens for transport, using EMR system, administering glucose tolerance tests, maintaining a clean environment, and monitoring inventory.
Flex Team Member
Target
05.2019 - 01.2020
- Gathering items for online and drive-up orders, back stocking items, assisting customers, customer service, cash handling, packaging online orders, and delivering drive-up orders.
Caregiver
European Services at Home
06.2016 - 09.2018
- Assisting elderly with daily errands, light housekeeping, food preparation, medication reminders, and assisting clients with daily hygiene.
Education
Phlebotomy Certification -
Triton College
01.2019
Graduate -
Al Raby High School
01.2015
Skills
- Blood Collecting and handling safety
- Performing Venipuncture and Capillary Puncture
- Entering and registering patients data into computer system
- Preparing and processing specimens for transport to laboratory
- Knowledge of medical terminology and Infection control procedures
- Ensuring the proper handling of specimens
- Knowledgeable on centrifugation, aliquoting procedure
- Experience caring for Geriatric patients
- Possess excellent patient-relations - known for having a gentle touch
- Ability to ease patients anxiety
- Patient preparation
- ECG Reporting
- Electronic Medical Records
- Attention to Detail
- Multitasking
- Problem-solving abilities
- CPR Certification
- Adaptability and Flexibility
Accomplishments
Phlebotomy Technician, NHA Certified, 2019
Certification
Phlebotomist Technician
Timeline
Phlebotomist
Northwestern Memorial Hospital
01.2022 - Current
Phlebotomy Technician
Alverno Laboratories
01.2020 - 05.2021
Flex Team Member
Target
05.2019 - 01.2020
Caregiver
European Services at Home
06.2016 - 09.2018
Phlebotomy Certification -
Triton College
Graduate -
Al Raby High School
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