JUSTINA TEMITAYO AKINDOYOGBE
Sunderland,Tyne and Wear
Summary
Dedicated and customer-focused professional with experience as a Customer Assistant and a passion for community service looking to transition into a role that allows me to make a meaningful impact. From my career as a Customer Assistant, I have developed valuable skills that I believe will seamlessly transfer into any organization. I have also honed my communication abilities, which are essential for effectively connecting to customers. My experience has taught me the importance of active listening, clear and concise communication to ensure the utmost satisfaction of guests and clients. I am confident that these skills will help me build strong relationships in any organization I find myself likewise any team I will be working with .
Overview
7
7
years of professional experience
Work history
Customer Assistant
HennyKarz Couture
02.2023 - 09.2023
- Greeted and welcomed customers with a warm and professional demeanour, creating a positive first impression
- Assisted customers with inquiries, requests, and provided information about services offered by the business
- Managed orders and processed deliveries
- Processed payments, reconciled daily financial transactions, and balanced the cash drawer
- Handled telephone inquiries and directed calls to the appropriate department
- Maintained a clean and organized front desk area, ensuring it met the highest standards of appearance and functionality
Volunteer
Miss Ekiti Food Bank
09.2019 - 10.2020
- Collaborated with a team to organize and execute community outreach programs, feeding over 1000 families during the COVID outbreak
- Provided information and support to beneficiaries, addressing their concerns and ensuring their needs were met
- Assisted in administrative tasks, including data entry, event planning, and resource management
- Actively participated in fundraising events and campaigns to support the NGO's initiatives
- Conducted surveys and gathered feedback to improve program effectiveness.
Customer Assistant
Komolafe Motors
10.2016 - 11.2017
- Welcomed customers and maintaining a positive and friendly attitude
- Handled complaints and concerns, resolving them to their satisfaction
- Processed payments, recorded financial transactions, and maintained accurate records
- Assisted in creating promotional materials and maintaining a clean and organized office space
- Assisted with training new front desk staff in check-in and check-out procedures.
Education
Master's Degree - International Relations
Teesside University
Bachelor of Arts - History and International Studies
Federal University
2023
Secondary School Leaving Certificate - undefined
Blessed Comprehensive college
2013
Skills
- Excellent customer service skills
- Strong communication and interpersonal skills
- Attention to detail and organization
- Self-motivated
- Team player
- Data entry
- Live chat management
- Customer support
- Sales calls
- Record maintenance
- Telephone support
- Data confidentiality
- Microsoft Office Suite
Languages
English
Fluent
Timeline
Customer Assistant
HennyKarz Couture
02.2023 - 09.2023
Volunteer
Miss Ekiti Food Bank
09.2019 - 10.2020
Customer Assistant
Komolafe Motors
10.2016 - 11.2017
Master's Degree - International Relations
Teesside University
Bachelor of Arts - History and International Studies
Federal University
Secondary School Leaving Certificate - undefined
Blessed Comprehensive college
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