Justine Block
Holland,MA
Summary
Dynamic Registered Medical Assistant with extensive experience at Baystate Wing Hospital, skilled in clinical documentation and HIPAA compliance. Proven ability to enhance patient care through effective communication and training new staff. Recognized for maintaining accurate electronic health records and ensuring high standards in patient scheduling and vital sign monitoring.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Baystate Wing Hospital
11.2008 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
Shift Supervisor
Rite-Aid Pharmacy
03.2002 - 05.2010
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
Nursing Education
Quinsigamond Community College
Worcester, MAAssociate of Arts - Medical Assistant Certificate
Holyoke Community College
Holyoke, MA05-2008
High School Diploma -
Monson High School
Monson06-2003
Skills
- Medical terminology
- Immunization administration
- HIPAA compliance
- Clinical documentation
- Patient scheduling
- Medication administration
- Insurance verification
- Vital sign monitoring
- Inventory management
- First aid and CPR
- Vital signs measurement
- Electronic health records management
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
Certification
- Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
Timeline
Registered Medical Assistant
Baystate Wing Hospital
11.2008 - Current
Shift Supervisor
Rite-Aid Pharmacy
03.2002 - 05.2010
Nursing Education
Quinsigamond Community College
Associate of Arts - Medical Assistant Certificate
Holyoke Community College
High School Diploma -
Monson High School
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