Google Workspace
Justine Colucci
Vice President Of Operations
Stuart,FLORIDA (FL)
Summary
Business-driven Bi-Lingual Sales and Operations Manager with over 10 years experience building client rapport and mentoring and coaching employees. Demonstrates sound judgement and consistently achieves low churn rate and high- quality production among teams. Operations director boosting operational efficiency and service levels to drive sustainable growth across sectors. Cross-functional collaborator and proactive executive leader with skills in policy development, tactical planning and operational problem-solving.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Vice President of Operations
Lucky 7 Business Development
Lake Worth, FL
01.2010 - Current
- American Display Manufacturing is a manufacturer of POP Acrylic and PVC Displays sold through distribution and wholesale channels.
- End users include but are not limited to Walmart, Walgreens, CVS, 7 Eleven, Airports, Convenience Stores, Pharmacies, Cruiseships and a variety of Retail locations.
- Curated sales from large scale distributors such as HT Hackney and Mclane Company Distributors.
- Managed day-to-day business operations.
- Expanded our business throughout the years to accommodate the influx of productions including a multi-location operation.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Oversaw hiring, adding valuable, talented professionals to strengthen management team.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Director of Operations
13 Fifty Apparel
West Palm Beach, FL
02.2021 - 09.2022
- Oversaw day-to-day production activities including 4 departments in accordance with business objectives.
- Defined, implemented and revised operational policies and guidelines.
- Retained complete knowledge of all interal software programs including but not limited to Inventory Management, POS System, CRM System and SaaS Platforms.
- Evaluated performance of all staff, adjusted strategies and maintained a positive and uplifting culture.
- Managed procurement, inventory and warehouse operations.
- Documented processes and drafted updated SOPs to comply with regulations and company policies.
- Assisted in recruiting, hiring, training and mentoring of team members
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Vice President
King Of Chill/Big Gorilla Hemp Traders
Lake Worth, FL
06.2018 - 02.2020
- Owned and Operated a CBD hemp product company that was specifically designed for the C-Store sector sold through mass distribution channels such as HT Hackney.
- Established relationships with corporate and privately owned buyers and purchasing agents to market and sell both brands.
- Identified issues with production, workforce and material sourcing and implemented successful solutions.
- Attended trade shows and client meetings, promoting brand and building rapport with prospects.
- Used market insights to capitalize on key business opportunities for new advantageous partnerships.
- Led operational team in development, rollout and management of new product lines.
- Monitored industry trends, keeping current on latest changes and competition in industry.
Education
Business Management & Entrepreneurship
Palm Beach State College
Skills
Relationship building and retention
Profitability and revenue generation
Cost analysis and savings
Delegation
Inventory management
Staff training/development
Effective leader
Coaching and mentoring
Customer and employee rapport
Employee scheduling
Recruiting and Hiring
Policy and procedure development
Software
CRM system
SaaS System
Microsoft Office
Inventory Management
Social Media Platforms
Shipping Software
Timeline
Director of Operations
13 Fifty Apparel
02.2021 - 09.2022
Vice President
King Of Chill/Big Gorilla Hemp Traders
06.2018 - 02.2020
Vice President of Operations
Lucky 7 Business Development
01.2010 - Current
Business Management & Entrepreneurship
Palm Beach State College