Justine Griesse
Baltic,SD
Summary
Skilled National Account Coordinator with experience in managing and cultivating relationships with key stakeholders. Strong skills in strategic planning, problem-solving, and cross-functional team leadership have led to successful account growth and customer satisfaction. Known for developing innovative solutions that enhance efficiencies while reducing costs.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Equine Specialist
Self-employeed
Baltic, SD
05.1999 - Current
- Instructed riders in proper riding technique, safety protocols, tack fitting, and other aspects of horsemanship.
- Clean stalls, and ensure the safety of horses when bringing them in.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Provided care and maintenance of horses, including feeding, grooming, exercising, and administering medications.
- Trained inexperienced or difficult horses using positive reinforcement techniques.
National Account Coordinator
Senproco/Groomers Choice
Sioux Falls , SD
8 2018 - Current
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Complied with policies and quality standards to maintain consistency in the quality of services.
- Improved profit opportunities by cultivating the expansion of the existing customer base and generating new accounts.
- Efficiently resolved sales, service, and account issues to maximize customer satisfaction.
- Managed, supported, and grew business relationships with existing accounts, and developed strategies to increase sales and revenue.
- Resolved complex problems to impact sales and business direction positively.
Education
General Education
National American University - Rapid City
Sioux Falls, SDSkills
- Account supervision
- Sales support
- Account management
- Troubleshooting and problem resolution
- Logistics support
- Relationship building
- Cross-functional collaboration
- Teamwork and collaboration
- Problem-solving abilities
- Conflict resolution
- Analytical skills
- Multitasking and organization
- Account development
- Revenue growth
- Upselling
- Revenue retention
Accomplishments
- Two time Golden Doggo Award Winner, 2020, 2021
Personal Information
Custom
- Energetic, and charismatic business professional, I am looking to transition to an amazing company where I can bring my skills and assets to further my personal growth, as well as growth for the company
Certification
- Dale Carnegie 2008
References
References available upon request.
Timeline
Equine Specialist
Self-employeed
05.1999 - Current
National Account Coordinator
Senproco/Groomers Choice
8 2018 - Current
General Education
National American University - Rapid City
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