Justine Patneaude
Newport News,VA
Summary
Diligent individual with experience in customer service and team collaboration. Skilled in cash handling and maintaining organized environments, ready to contribute to enhancing guest experiences and operational excellence. Dedicated professional with strong customer service and teamwork skills. Experienced in cash handling and ensuring guest satisfaction. Ready to enhance the guest experience in a dynamic environment.
Overview
3
3
years of professional experience
Work History
Movie Theater Employee
Regal Cinemas
Newport News, VA
05.2025 - 10.2025
- Assisted guests in selecting tickets and concessions at the box office.
- Maintained cleanliness and organization in theater auditoriums and common areas.
- Collaborated with team members to ensure smooth movie showings and guest satisfaction.
- Provided exceptional customer service to enhance guests' overall experience.
- Monitored movie schedules and communicated changes to patrons effectively.
- Handled cash transactions and balanced registers at the end of shifts accurately.
- Resolved guest complaints promptly to ensure a positive viewing experience.
- Maintained a clean environment by sweeping floors, cleaning bathrooms, and wiping down concession areas.
- Greeted customers and provided information about movies, tickets, concessions, and theater policies.
- Operated cash registers to process customer transactions for tickets and concession items.
Seasonal sales associate
Kohl's
Newport News, Virginia
11.2024 - 01.2025
- Assisted customers in locating merchandise throughout the store.
- Maintained store presentation by organizing displays and merchandise.
- Provided product knowledge to enhance customer shopping experience.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Collaborated with team members to restock inventory promptly.
- Participated in store promotions and sales events actively.
- Worked with fellow sales team members to achieve group targets.
Movie Theater Employee
Cinemark
Newport News, Virginia
12.2023 - 08.2024
- Assisted guests in selecting tickets and concessions at the box office.
- Maintained cleanliness and organization in theater auditoriums and common areas.
- Provided exceptional customer service to enhance guests' overall experience.
- Monitored movie schedules and communicated changes to patrons effectively.
- Handled cash transactions and balanced registers at the end of shifts accurately.
- Collaborated with team members to ensure smooth movie showings and guest satisfaction.
Volunteer
Cups and Claws Cat Cafe
Hampton, VA
01.2023 - 04.2023
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Offered support and assistance to community members.
- Collaborated with others by contributing time, effort and talent to advance needs or further missions.
- Greeted guests and offered assistance in finding specific departments or personnel.
Education
High School Diploma -
Tabb High School
Yorktown, VA06.2022
Skills
- Computer Skills
- Recordkeeping
- Flexible Schedule
- Team Collaboration
- MS Office
- Positive Attitude
- Administrative Tasks
- Administrative Support
- VA Driver's License
- Teamwork and Collaboration
- Adaptability and Dependability
- Deadline Adherence
- Professional Appearance
- Cash handling
- Ticket sales
- Sales promotions
- Team collaboration
- Customer service
- Food safety
Assisted with marketing and brand promotion for Papa Johns
- Help to prepare marketing and branding materials
- Help coordinate and execute a marketing table at various events such as Hamption Comicon and Tidewater Comicon
Timeline
Movie Theater Employee
Regal Cinemas
05.2025 - 10.2025
Seasonal sales associate
Kohl's
11.2024 - 01.2025
Movie Theater Employee
Cinemark
12.2023 - 08.2024
Volunteer
Cups and Claws Cat Cafe
01.2023 - 04.2023
High School Diploma -
Tabb High School