Summary
Overview
Work History
Skills
Volunteer Experience
Position Sought
Timeline
Generic

Justine Sarmiento

Las Vegas,NV

Summary

Positive, confident, and adaptable professional with proven leadership and communication skills. Experienced in customer service, logistics, and warehouse operations. Skilled at working in fast-paced, high-pressure environments, with attention to accuracy, safety, and timeliness. Quick to resolve problems, build relationships, and adapt to change. Passionate about helping people and exceeding expectations.

Overview

11
11
years of professional experience

Work History

Independent Contractor

ONTRAK
07.2024 - Current
  • Delivered packages efficiently across assigned routes
  • Handled delivery-related customer concerns and updates
  • Maintained a high level of timeliness and accuracy

Delivery Driver

Uber Eats
Las Vegas, NV
05.2023 - Current
  • Managed orders and provided real-time updates to customers
  • Handled customer questions and resolved minor delivery issues

Warehouse Associate

Walmart Distribution Center
California
10.2020 - 12.2020
  • Picked and packed items for shipment with accuracy and speed
  • Sorted and labeled packages for delivery routes
  • Maintained clean and organized work area following safety protocols

Delivery Driver

Amazon
, CA
08.2020 - 12.2020
  • Picked up packages from the Amazon delivery station and followed optimized GPS routes
  • Delivered packages to homes and businesses following specific drop-off instructions
  • Ensured safe vehicle operation and package handling
  • Used the Amazon Flex app to track deliveries and resolve issues
  • Communicated with customers when needed and adapted to unexpected delivery challenges

Server

IHOP
Chino, CA
02.2020 - 07.2020
  • Took and delivered food orders, managed refills and table service
  • Resolved guest concerns with a calm, helpful attitude
  • Supported inventory and daily side duties

Cashier

Waba Grill
Ontario, CA
01.2020 - 04.2020
  • Processed dine-in, to-go, and drive-thru orders
  • Provided customer service and maintained front-of-house cleanliness

Hostess

Peppertree Cafe
Glendora, CA
04.2019 - 12.2019
  • Greeted and seated guests, answered phones, and took orders
  • Assisted with dining room organization and closing tasks

Cashier / Server

Farmer Boys
Multiple Locations, CA
02.2018 - 12.2019
  • Handled orders, payments, and food prep assistance
  • Maintained clean and stocked service areas

Cashier

Grand Burger
Glendora, CA
12.2015 - 01.2018
  • Took phone/in-person orders, served guests, and tracked stock

Receptionist

Jgarcia Photo Studio
Azusa, CA
06.2014 - 03.2015
  • Managed customer scheduling, phone calls, and data entry
  • Provided friendly front-desk service and follow-up support

Skills

  • Customer Service & Conflict Resolution
  • Warehouse Operations & Order Fulfillment
  • Teamwork, Leadership & Relationship Building
  • Fast-Paced Multitasking & Time Management
  • Microsoft Office & Data Entry
  • Scheduling, Inventory, and Order Management
  • Delivery & Logistics (Food and Package Handling)
  • Pallet Jack Use, Packaging, Sorting, and Scanning

Volunteer Experience

  • Venice Beach Clean-Up, Summer 2011-2012
  • Ranch Hand Helpers, Fall 2013-2014
  • School Fundraisers (Snack Bar - Wrestling Tournament), 2016

Position Sought

Customer Service Representative

Timeline

Independent Contractor

ONTRAK
07.2024 - Current

Delivery Driver

Uber Eats
05.2023 - Current

Warehouse Associate

Walmart Distribution Center
10.2020 - 12.2020

Delivery Driver

Amazon
08.2020 - 12.2020

Server

IHOP
02.2020 - 07.2020

Cashier

Waba Grill
01.2020 - 04.2020

Hostess

Peppertree Cafe
04.2019 - 12.2019

Cashier / Server

Farmer Boys
02.2018 - 12.2019

Cashier

Grand Burger
12.2015 - 01.2018

Receptionist

Jgarcia Photo Studio
06.2014 - 03.2015

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Justine Sarmiento