Justine N. West
Whitehouse,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Food Service Supervisor
Morrisson Health Care
Texas Spine And Joint, Tyler TX
10.2021 - Current
- Responsible for the supervision of all food and nutrition associates.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Kept guest and work areas clean, organized and sanitized per established standards.
- Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
- Oversaw training of more than 10 team members.
Service Case Manager
Brookshires
10.2018 - Current
- Implements food orders efficiently for the meat market
- Oversees the meat and seafood case to meet store standards
- Facilitates new employee training in the department and trained 8 individuals
- Organizes inventory and labels items according to price
- Promoted from Market Clerk to Service Case Manager in 1 year
Deli Clerk
Brookshires
06.2017 - 10.2018
- Served customers in a timely manner and carried out special orders
- Maintained cleanliness and organization in the department
- Supported the team by keeping an open line of communication
- Tracked inventory daily and monthly to ensure there was enough product for customers
Head Start Aide
Dixie Elementary School, Tyler ISD
08.2015 - 04.2017
- Assisted Head Start teacher with a class of 20 students for 2 years
- Created and monitored 6 learning stations while maintaining a welcoming atmosphere
- Encouraged learning of motor skills, creative tasks, math, and vocabulary
- Advocated for proper nutrition by assisting with breakfast, lunch, and snacks
- Ensured students were safe and had an enjoyable time on field trips
Bus Monitor
Tyler ISD Bus Barn
10.2012 - 08.2015
- Safeguarded 30 students on a bus route to and from school
- Collaborated with the bus driver in keeping proper records of student information
- Assisted students with crossing the street
- Corresponded with parents to address minor issues on the route
- Coordinated emergency action plan in times of need
Education
Associates of Science - Business- Real Estate
Victor Valley College
03.1999
Skills
- Menu recommendations according to patient diet
- Compliance Requirements
- Employee Performance Evaluations
- Quality Control
- Portioning
- Safety and Sanitation Standards
- Staff Supervision
- Station Preparation
- Customer Service
- Proper Storage Procedures
- Service Training
Timeline
Food Service Supervisor
Morrisson Health Care
10.2021 - Current
Service Case Manager
Brookshires
10.2018 - Current
Deli Clerk
Brookshires
06.2017 - 10.2018
Head Start Aide
Dixie Elementary School, Tyler ISD
08.2015 - 04.2017
Bus Monitor
Tyler ISD Bus Barn
10.2012 - 08.2015
Associates of Science - Business- Real Estate
Victor Valley College