Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justine N. West

Whitehouse,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Food Service Supervisor

Morrisson Health Care
10.2021 - Current
  • Responsible for the supervision of all food and nutrition associates.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Monitored food quality and service levels to maximize kitchen and dining area performance.
  • Kept guest and work areas clean, organized and sanitized per established standards.
  • Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
  • Oversaw training of more than 10 team members.

Service Case Manager

Brookshires
10.2018 - Current
  • Implements food orders efficiently for the meat market
  • Oversees the meat and seafood case to meet store standards
  • Facilitates new employee training in the department and trained 8 individuals
  • Organizes inventory and labels items according to price
  • Promoted from Market Clerk to Service Case Manager in 1 year

Deli Clerk

Brookshires
06.2017 - 10.2018
  • Served customers in a timely manner and carried out special orders
  • Maintained cleanliness and organization in the department
  • Supported the team by keeping an open line of communication
  • Tracked inventory daily and monthly to ensure there was enough product for customers

Head Start Aide

Dixie Elementary School, Tyler ISD
08.2015 - 04.2017
  • Assisted Head Start teacher with a class of 20 students for 2 years
  • Created and monitored 6 learning stations while maintaining a welcoming atmosphere
  • Encouraged learning of motor skills, creative tasks, math, and vocabulary
  • Advocated for proper nutrition by assisting with breakfast, lunch, and snacks
  • Ensured students were safe and had an enjoyable time on field trips

Bus Monitor

Tyler ISD Bus Barn
10.2012 - 08.2015
  • Safeguarded 30 students on a bus route to and from school
  • Collaborated with the bus driver in keeping proper records of student information
  • Assisted students with crossing the street
  • Corresponded with parents to address minor issues on the route
  • Coordinated emergency action plan in times of need

Education

Associates of Science - Business- Real Estate

Victor Valley College
03.1999

Skills

  • Menu recommendations according to patient diet
  • Compliance Requirements
  • Employee Performance Evaluations
  • Quality Control
  • Portioning
  • Safety and Sanitation Standards
  • Staff Supervision
  • Station Preparation
  • Customer Service
  • Proper Storage Procedures
  • Service Training

Timeline

Food Service Supervisor

Morrisson Health Care
10.2021 - Current

Service Case Manager

Brookshires
10.2018 - Current

Deli Clerk

Brookshires
06.2017 - 10.2018

Head Start Aide

Dixie Elementary School, Tyler ISD
08.2015 - 04.2017

Bus Monitor

Tyler ISD Bus Barn
10.2012 - 08.2015

Associates of Science - Business- Real Estate

Victor Valley College

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Justine N. West