Justin (Gage) Williams
Apache Junction,Arizona
Summary
Practice development and physician engagement professional with experience partnering with ophthalmologists, optometrists, and clinical teams to drive practice growth, strengthen provider relationships, and expand utilization of specialty eye care services. Combines clinical ophthalmic expertise with territory management, consultative outreach, and business development to deliver strategic solutions that improve both patient outcomes and practice performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Outreach Liaison
American Vision Partners
04.2026 - Current
- Develop and manage strategic relationships with ophthalmologists, optometrists, primary care providers, and healthcare administrators throughout an assigned physician territory.
- Partnered with physicians and clinic leadership to streamline referral workflows and enhance collaboration with operations and marketing teams.
- Conducted practice visits to educate physicians, administrators, and clinical staff, identifying key growth opportunities.
- Analyze referral trends, physician engagement, and CRM performance metrics to develop territory strategies.
- Represented American Vision Partners at networking events and community outreach initiatives to build brand presence.
- Maintain comprehensive CRM documentation while ensuring HIPAA compliance.
Licensed Dispensing Optician
Southwestern Eye Center (American Vision Partners)
07.2025 - 04.2026
- Collaborated with physicians to implement medically necessary scleral, RGP, hybrid, and custom contact lens treatment plans, enhancing patient outcomes.
- Utilized corneal topography and anterior segment OCT to assist physicians with complex specialty lens cases.
- Educated patients and clinical staff on specialty contact lens technologies, increasing understanding and proper usage.
- Coordinated specialty lens ordering, insurance authorizations, and multi-site communication.
- Improved Veterans Affairs specialty contact lens payment timelines from approximately four months to one month.
- Acted as clinical liaison among ophthalmologists, optometrists, referring providers, specialty laboratories, and patients to ensure effective communication and care coordination.
- Worked alongside Bausch + Lomb Specialty Vision consultants regarding complex scleral lens troubleshooting.
Optician
Prime Eye Care (Versant Health)
11.2021 - 01.2025
- Educated patients and providers on premium ophthalmic products and specialty contact lens technologies to enhance patient care and product awareness.
- Acted as primary resource for specialty contact lens troubleshooting, providing timely solutions to improve patient outcomes.
- Managed insurance authorizations, coding, reimbursement, and specialty laboratory coordination.
- Built and maintained relationships with manufacturers, specialty laboratories, and referring providers to streamline collaboration and enhance service delivery.
Patient Care Representative
Prime Eye Care (Versant Health)
05.2021 - 12.2021
- Coordinated communication between patients, providers, and insurance carriers to ensure clarity and efficiency in care processes.
- Verified insurance benefits and educated patients on treatment recommendations to empower informed healthcare decisions.
Education
Bachelor of Science - History
Northern Arizona University
Flagstaff, AZSkills
- Practice Development
- Strategic Account Management
- Territory Management
- Physician Relationship Management
- Clinical Staff Education
- Practice Growth Strategy
- Business Development
- Healthcare Sales
- Consultative Selling
- Customer Success
- Referral Development
- CRM Management
- Business Analytics
- Cross-Functional Collaboration
- Ophthalmology
- Specialty Contact Lenses
- HIPAA Compliance
- EMR
- Microsoft Office Suite
Certification
- Arizona Licensed Dispensing Optician (LDO)
- American Board of Opticianry (ABOC)
- National Contact Lens Examiner (NCLE)
- CPR / AED Certified
- Arizona Fingerprint Clearance Card
Accomplishments
- Manage a physician territory through strategic relationship development with ophthalmologists, optometrists, primary care providers, and healthcare administrators.
- Improved VA specialty contact lens reimbursement timelines from approximately four months to one month through process improvements.
- Built collaborative relationships across multiple ophthalmology locations to improve specialty contact lens workflows.
- Recognized as a trusted clinical resource supporting physicians and staff with complex medically necessary contact lens cases.
- Extensive experience supporting Bausch + Lomb specialty vision products, including Zenlens scleral lenses and Boston/Asana GP lens designs.
Technical And Clinical Expertise
- Bausch + Lomb Specialty Vision Portfolio
- Zenlens Scleral Lens System
- Boston/Asana GP Lens Designs
- Medically Necessary Contact Lens Programs
- Corneal Topography
- Anterior Segment OCT
- EMR
- CRM
- Microsoft Office Suite
Timeline
Outreach Liaison
American Vision Partners
04.2026 - Current
Licensed Dispensing Optician
Southwestern Eye Center (American Vision Partners)
07.2025 - 04.2026
Optician
Prime Eye Care (Versant Health)
11.2021 - 01.2025
Patient Care Representative
Prime Eye Care (Versant Health)
05.2021 - 12.2021
Bachelor of Science - History
Northern Arizona University