Justin Howell

Senior-Level Impact & Solution Enablement

• Strategic Enablement: Assisted with launching a comprehensive slide Partner Resource Guide adopted by 50+ sales professionals (AEs, ARs, and CERs); streamlined the Sales Cycle and Service Offering presentations to ensure brand consistency.
• GTM Expertise: Serve as an internal Subject Matter Expert (SME) on Ingram Micro’s leadership structure and Go-To-Market (GTM) organization to resolve complex service and vendor hurdles.
• Training & Mentorship: Conduct training and provide ongoing collateral updates for sales teams to align with evolving business units and corporate initiatives.

Xvantage Platform Advocacy

• Digital Transformation: Drive platform adoption by migrating partners to self-service tools; successfully trained resellers on Order Status and Tracking modules to increase partner autonomy.
• Subscription Management: Manage high-volume licensing renewals and subscriptions for top-tier vendors including Adobe and Fortinet, leveraging Xvantage to position Ingram Micro as a market leader.
• Consultative Sales Support: Provide daily technical guidance on platform features, helping resellers navigate the digital ecosystem to increase operational efficiency.

Relationship Management & Operational Excellence

• Conflict Resolution: Retained high-stakes partner relationships by taking ownership of shipping delays and pricing errors; negotiated credits and fee waivers to ensure 100% customer satisfaction.
• Collaborative Growth: Partnered with Account Executives to identify customer pain points and recommend tailored solutions to secure new business and grow existing accounts.