Justiniana Mariano
Independence,MO
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work, and positive attitude. Comfortable standing for long periods and safely lifting heavy loads.
Overview
8
8
years of professional experience
Work History
Process Associate
Amazon Inc
New Century, KS
09.2022 - Current
- Audit trained, so I audit returns that go through liquidation.
- Used pallet jacks to move items to and from warehouse locations.
- Heat trained. Using a heat gun, I can remove customer information from the boxes.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Inspected damaged goods before disposal or return to vendor.
- Maintained a clean work area by sweeping, mopping, and dusting shelves.
- Processed returns of defective merchandise as required.
Finisher
Gear For Sports Hanesbrands Inc
Lenexa, KS
05.2022 - 09.2022
- Attach pre-price and stickers to clothing.
- Scanned the work order into the computer.
- Pack it into boxes.
- Inspected finished products for quality assurance.
- Labeled packages with barcodes, weight, and other information.
- Identified and sorted items for packaging according to product specifications.
- Stacked completed packages onto pallets for shipment.
Server
Boogeys Windy City Pub
Leawood, Kansas
08.2020 - 04.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and on time.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
Assembly Packer
Aerotek Agency-Thermo Fisher
Lenexa, KS
03.2022 - 04.2022
- Pack Covid Kits and have my area clean.
- Checked product parts for accuracy of assembly.
- Packed finished products into boxes or containers.
- Inspected completed assemblies to ensure quality standards were met.
- Maintained a clean and safe work environment by adhering to safety procedures.
- Performed daily maintenance on machines used in the assembly process.
Activities Aide
Brookdale Senior Living
Leawood, Kansas
04.2020 - 07.2020
- Play activities with elderly people.
- Maintain the kitchen clean.
- Serve food and drinks.
- Take food to the elderly people in the room.
- Escort the elderly to apartments.
- Maintained a clean, safe environment for all participants during activities.
- Assisted with the planning and implementation of daily activities for residents in long-term care facility.
Host / Room Service / Busser/Restaurant Server
Argosy Casino
Riverside, MO
05.2017 - 01.2020
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Provided customers with accurate wait times and monitored the waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Processed payments from customers using a POS system.
- Delivered food items to guest rooms on time.
- Inspected all food items for accuracy before delivery.
- Bussed and reset tables in an orderly fashion.
Host
Ameristar Casino
Kansas City, MO
12.2016 - 04.2017
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over the phone and in person.
- Assisted servers in seating guests by escorting them to their tables.
- Managed incoming calls during busy shifts.
- Provided excellent customer service by anticipating customer needs.
Retail Sales Associate
Velvet Creme Popcorn
Shawnee Mission, KS
12.2016 - 01.2017
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
Host
Jose Peppers
Kansas City, MO
06.2016 - 10.2016
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
Housekeeper
Sporting KC
Kansas City, KS
07.2016 - 09.2016
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Sanitized all areas of the hotel lobby and public restrooms.
- Emptied trash receptacles throughout the property.
Education
High School Diploma -
Northeast High School
Kansas City, MO05.2018
Some College (No Degree) -
Metropolitan Community College - Kansas City
Kansas City, MOSkills
- Team Collaboration
- Telephone reception
- Reservations Management
- Takeout order processing
- POS Software
- Exceptional communication
- Material Handling
- Order Preparation
- Order Fulfillment
- Order Picking
- Picking and Packing
- Attention to Detail
- Safety Training
- Able to lift and carry 50 lbs
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Process Associate
Amazon Inc
09.2022 - Current
Finisher
Gear For Sports Hanesbrands Inc
05.2022 - 09.2022
Assembly Packer
Aerotek Agency-Thermo Fisher
03.2022 - 04.2022
Server
Boogeys Windy City Pub
08.2020 - 04.2022
Activities Aide
Brookdale Senior Living
04.2020 - 07.2020
Host / Room Service / Busser/Restaurant Server
Argosy Casino
05.2017 - 01.2020
Host
Ameristar Casino
12.2016 - 04.2017
Retail Sales Associate
Velvet Creme Popcorn
12.2016 - 01.2017
Housekeeper
Sporting KC
07.2016 - 09.2016
Host
Jose Peppers
06.2016 - 10.2016
High School Diploma -
Northeast High School
Some College (No Degree) -
Metropolitan Community College - Kansas City
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